Motivation training for Call Centres - TrainingZone

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June 5, 2001

Motivation training for Call Centres

By TrainingZone

I am looking for a great motivation training course for a Call Centre Manager. If anyone has any experience of these I'd be grateful for some advice.

thanks, Vanessa

Training Advisor
Arrow Electronics (UK)
Vedwards@arrowuk.com
Vanessa Edwards

One Response

AnonymousUser says:

July 17, 2001 at 1:10 pm

Motivation for call centres
I can’t help with a motivation course for the manager, but I do have a highly effective motivational event which can be run for the whole call centre. It doesn’t affect the flow of work, but it does dramatically increase performance – measured in the past at an increase in excess of 35%. Please feel free to contact me if you would like further details.
Regards,
Richard Sharp.
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