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Seb Anthony

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Mystery Shopper audits


Has anyone ever designed or used such an audit? I do not wish to re invent something that has been done before. Please reply if you can assist....
I am willing to pay for an audit provided it can be used to compare selling skills in stores vis a vis selling skills current theory.
Brian Alderson

One Response

  1. Secret Shopper!
    Dear Brian,
    We regularly use this type of audit both in TNA and Evaluation of Development Programmes that we run for clients in the retail and travel industries. I’d be happy to talk to you about them, as you certainly don’t want to reinvent the wheel.
    Follow the link below for my details,
    Very best regards,


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