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new nvq standards for customer service

I am aware that there are revised standards for NVQ Level 3 in Customer Service.

I would be grateful if someone could tell me where on-line I could find these new standards

Thanks

Chris
Chris Gregory

I am aware that there are revised standards for NVQ Level 3 in Customer Service.

I would be grateful if someone could tell me where on-line I could find these new standards

Thanks

Chris
Chris Gregory

AnonymousUser says:

June 20, 2001 at 4:10 pm

found them
No need to reply –

I have found what I am looking for (Bono take note) on

http://www.ocr.org.uk/schemes/nvq/custserv/custlvl.htm

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