I have been asked to compile a quiz to assess current competence of Microsoft Office support skills for a team of people working on a Service Desk. We will then use this to identify skills gaps. Does anyone know if there are any free tests that I can get or is anyone happy to share information or previous experience.
Thanks
Heather Stockwell
2 Responses
Word questionnaire
Hi Heather,
I have a basic, intermediate word questionnaire to assess the skills of our staff.
If you would like a copy drop me an email at
[email protected]
Regards
Geraldine Howley
Microsoft Office Test Questions & Answers
Hi Heather,
We have a bank of Test Questions and Answers for Microsoft Office.
Drop me an email [email protected] and I will email over some examples so you can see if they are suitable.
I look forward to hearing from you.
Regards
Andrew Kempshall
01737 240044
http://www.watsoniapublishing.co.uk