Hi all
We have agreed to conduct regular staff 1-1s for a client as a way of conducting employee satisfaction surveys. I would like them to be consistent so am looking for some help putting the questions together. I also want some form of scoring so we can track results over time. Does anyone have any examples of survey questions.
Thanks in advance
Sue
Sue Beatt
2 Responses
satisfaction with what?
Sorry to appear obtuse Sue but in what areas does the client want you to measure the staff’s satisfaction;
Management style
salary
benefits
products and services
facilites
policies
training and development
company cars
image or whatever.
I know this might sound insulting but I was tasked to “do and employee satisfaction survey” some years ago and the management were then very unhappy when they found that the satisfaction level wasn’t very high; their complaint was that the wrong things were being measured!
Sorry if this doesn’t seem to help much
Rus
http://www.coach-and-courses.com
Subject matter
Hi Rus
Sorry, I should have been more specific!
It’s a small company – 12-15 employees and the owner wants to know if people aren’t happy and if not, why. He feels it will be more open and objective if we do it rather than him or the Manager. It’s around:
General morale
Relationships with colleagues and managers
Level of work
Level of technical expertise – actual and needed
Management styles
Hope that makes sense
Sue