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Hello all

I have to make a presentation for a role i am applying for and was hoping you could provide me some tips

the details are as follows i have been given a case study to present

End User Training

The customer has 2 training requirements

  1. windows 7 and office training

the customer is currently upgrading from windows XP and office 2003 to Windows 7 and Office 2010.

The aim is to create two user communites.  A basic "event" is required, applicable to all users, a futher advanced session is required to support 20 super users.

     2.    SharePoint Requirement

SharePoint will also be deployed to the workforce and again they have 2 different types of users.  A solution is required that enables all users to understand the product and another that enables managers to understand the business benefits.

I have to prepare a 20 minute presentation that demostrates my recomended solutions, understanding of the customer needs and any assumptions i have made.

Addition information

  • All trainer to undertake a site saftey inducation how will this be achieved?
  • Trining and deployment of new hardware to be coordinated
  • class sizes cannot exceed 10 delegates per even
  • Time Scales between March and June 2011
  • 565 emploees for training

does anyone have some type of template for migration and training etc...

Kind regards

Nick Anderson

5 Responses

  1. Scheduling of end user training

    Hi Nick,

    Have you checked the numbers on this?

    With two courses (Windows/Office upgrade and Sharepoint) and 565 employees, with no more than 10 per session, at best you would need to run close to 30 sessions per month during your 4-month slot.  This doesn’t allow time for site safety induction or hardware deployment.  Is this realistic?

    Good luck!

  2. e-learning

    Hi Nick

    Based on the numbers involved could you deliver an e-learning module for the majority of the audience and then a more hands-on and interactive session for the super-users?


  3. Done this!!

    Actually for 11,000 staff.

    large scale workshop/presentations for key users (in our case Admin staff)

    Business Champions appointed in all areas of the business

    Hands on training for superusers (identified by ourselves and Champions) and the Champions

    e-learning how to guides (rather than courses) for all staff. This is constantly updated with best practise guides. Also contains links to Microsft’s dedicated e-learning.

    Dedicated forums on our intranet and Sharepoint sites (before Sharepoint was properley rolled out but was a good taster for what Sharepoint could do.).

    Formally laid out problem solving route peers/Business Champions/Training/IT

    Laer in the programme specific courses around advanced functionality.

  4. Office 2007 and Windows 7 Upgrade

    Hi All,

    This is a post close to my heart as I will be doing the same kind of training for an upgrade in our organisation. From Office 2003 and Win XP to Office 2007 and Win 7.

    I’ve been investigating online or elearning means for the bulk of our users, and will be delivering a handful courses for some users too. In recent implementations (Lotus Notes and IFS upgrades this year) I have sourced superusers in each area of the business and tasked them with being a point of contact and trouble shooting.

    I would be interested in any tips, hints & strategies (or even good, hard "net change" material) that can be offered. Any suggestions for free (or very cheap – there is little budget) elearning material?

    Sorry for jumping into someone’s thread, but it is related to the topic.

    Thanks alot


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