I have been asked to run a one-day workshop for a group of around 20 community/youth development workers. They are based all over the country in quite isolates locations and they have a mound of policies and procedures to work to. they want some help in finding their way through these procedures and prioritising how they use them.
I have a plan for how to tackle this but need some ideas of good activities so I can avoid it being too paper heavy.
Gill Thornton
2 Responses
Priorities
Gill, it would be worth considering how serious the consequences for each procedure could be if it was not followed.
It is also worthwihile asking if you need so many procedures. I would recommend only having written procedures for those tasks which have a potentially serious outcome if not followed.
A management system can be greatly simplified if key processes are identified, defined and documented, then go on to only document essential procedures.
See ISO 9000 for details on the process approach as it will reduce paperwork.
Get in touch Gill if you want any further info.
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Hope it helps!