2 Responses

1. More details required please…
   Hello Steve,

   If you are able to provide a bit more details of the service management program to be launched then probably I can give some specific pointers.

   Thanks,
   Parag

2. Details on training required
   Hello all,

   What I am after is some way of dealing with a series of flow charts that describe our processes in some way other than placing them in powerpoint and talking my way through each stage, that will get very boring for everyone very quickly.
   I would normally construct a game where people peice together a process from a set of requirements but this group is not likely to respond well to that approach.

   Thanks