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Seb Anthony

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Product Training

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I am to be responsible for inhouse product training and would like suggesstions on how to vary the delivery. We have approximately 20 categories, so the more the better!!!!!
Alex Laurs

4 Responses

  1. Product Training
    Hi Alex

    Apart from the traditional here’s a brochure familiarise yourself with this product or trainer led workshops have you thought about elearning?

    Most companies don’t look at elearning for product training as typically it costs too much to purchase a system and then have the content developed. However, a while ago I came across a system, which only cost about £5000 for the entire platform. For that you got the system re-branded to your own company’s identity, about 180 or so programmes covering IT & Soft skills topics, built in learner testing, a personal training plan skills assessment tool for each user and full authoring ability, which means that you could easily add your product training into this system and learners can access it even if they are not office based.

    The only additional costs were for user licenses.

    The company that offer this platform is called Progress International and the contact number is 0870 908 2 908.

    Hope this is useful.

    Liz

  2. Ideas for product training
    I don’t know the product but here are some ideas:

    Try getting delegates to suggest alternative uses for the product. They can be as outlandish as they like, but they must be able to quote a feature of the product that might make the suggestion (almost) feasible.

    Try developing some fun online questionnaires. Try Mike Capstick’s questionnaire generator at http://cybil.tafe.tas.edu.au/~capsticm/quizman/qmhome.html
    You can have battleships, The Weakest Link, Fly racing etc.

    You could deliver pre-classroom material via e-learning. (It needn’t cost £5000). However, you do need training in designing and writing the material and a good LCMS. Contact me on [email protected] if you’d like to know more.

    Brian.

  3. Quiz
    Split the group into two groups and get each to write 30 questions relating to the product. Have a quiz with each team asking the other questions. Each peron in the team answers questions on a individual basis. If the person asking the question gets it right they get two points, if they do not know the answer they can check with their team for only one point. Give a small prize to the winning team.

    You could also try pictionary. Substitue the normal clues with words/phrases that relate to the product. They have to draw their interpretation of what is on the paper and then answer a question relating to this when the drawing has been guessed.

    I found that both of these worked well when training insurance products.

  4. Xtream
    Xtream offer an extreamly cost effective elearning development tool. 100% programing free and simulates any live enviroment enabling training, testing and LMS facilities. contact Mathew Underwood [email protected]

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