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Seb Anthony

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Quaity Standards in training

Employee satisfaction in contact center training varies by industry, but understanding quality standards helps organizations measure training effectiveness and identify improvement areas. This post explores what constitutes acceptable satisfaction benchmarks and how to evaluate training programs.
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Hello There!

Have recently completed an Employee Satisfaction survey . Can anyone advise what the industry norm for satisfaction in training is (in a contact center environment)?
Gillian o’Grady

Hello There!

Have recently completed an Employee Satisfaction survey . Can anyone advise what the industry norm for satisfaction in training is (in a contact center environment)?
Gillian o'Grady

One Response

  1. Incomplete
    More info needed.
    Do you mean you just designed one for use or you just completed one as a delegate?
    Also industry sector would help.

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