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Resistance to change Questionnaires


Iam currently managing the Outsourcing of non core activities, what would like to do is to be able to measure the resistance of both employee and management to this change over a time period and subsequently develop a model to improve/lessen the negativity.
John Cooper

2 Responses

  1. Carts and Horses

    Interesting question – right up to the last comment.

    Why would you want to “lessen/improve negativity” if you haven’t checked out whether it is justified (i.e. your wording suggests that your people have got to learn to love outsourcing come what may)?

  2. Carts or horses?
    Hi John,
    I would agree with Paul – it sounds like you’ve started something without its rationale being clear, although, IMHO change will always be seen in a negative light at some stage of the process.

    To give people a chance to understand their reaction to change, you might like to use the LIFO® Method (mail me directly for full details). For response to (personal) change take a look at “Managing Personal Change” by Cynthia Scott & Dennis Jaffe ISBN 0-931961-74-2.

    Beware of the “Tarzan Swing”!



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