I’m a sales trainer and I’m looking for activities that I can use when working with clients who need to understand how to Upsell / Cross-sell. FYI, I use this McDonald’s example to explain it: Upsell – Would you like to go large? Cross sell – Would you like fries with that? I don’t mind about the duration, whether it is suitable for small or large groups or whether props are needed or not. At this stage I’m just looking for some ideas/inspiration! Thank you.
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