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‘The Trainer’s Treasure Trove’ by Beverley Williams

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‘Telephone Service Skills’ by Michael Bartlett and Patricia Tallack

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‘Career Planning’ and ‘Confidence Builders’ from Echelon

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‘Customers with Specific Needs’ by Patricia Tallack

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‘Creativity for Competitive Advantage’ review

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‘Setting Objectives and Seeing them Through’ review

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The Essentials of Management

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Customers with Specific Needs

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© HR Zone Ltd 2024
© HR Zone Ltd 2024