No Image Available

Seb Anthony

Read more from Seb Anthony

googletag.cmd.push(function() { googletag.display(‘div-gpt-ad-1705321608055-0’); });

Shopping Centre Training


I am a member of an organisation promoting our town and an idea has been floated about imrpoving the quality of customer care by shop assistants. We want to look at having a local course that will not only deal with the usual customer care skills but also a bit about the town. The idea is to make visitors feel welcome and return to shop again. Does anyone have any experience of creating a course for such a vast range of people?
Tony Willson

4 Responses

  1. Bespoke Training
    Hi my name is Imran and i am a Consultant working for a lerading Training Consultancy specialsing in Bespoke training tailored to the customers needs and requirement.

    We have Consultants who can creat the course design, develop and deliverer in various blended learning methods.

    Please do contact me on [email protected] for more advice.

    I look forward to hearing from you.



  2. Excellent training tool.
    Hi Tony,

    One of the producers that i represent has produced an excellent customer service training video called ”How to Connect in Business in 90 Seconds”.

    The video is very lively and aimed at improving customer care within the retail industry. It isn’t too long and works very well as a tool to train a large group of people.

    If you are interested I can arrange to have a preview of the video sent to you.


    Tom Bailey

  3. Good to see
    It’s good to see someone looking at the premise of a unique course tailored to meet local needs and business needs.

    I have some experience in this field and would be willing to chip in some ideas etc. Previously I have designed a sales and customer care training course for a call centre with similar focus and have plenty of background in retail.

    E-mail me if you’d like to know more.

    [email protected]


Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.


Thank you!