How to become an effective delegator
Effective delegation requires leaders to take responsibility for poor outcomes. Rather than quickly assigning tasks without clear instructions, invest time in clarifying expectations, selecting the right person, and understanding how the task impacts their workload. When results disappoint, the failure usually lies with the delegator, not the delegate.
Why change programmes fail in their tracks
Most change programmes fail because they overlook the human element. While leaders focus on systems and processes, employees struggle with unresolved grievances and resistance rooted in past treatment. True transformation requires senior leaders to model change themselves and address employee concerns directly, not just deliver workshops about the future.
Retention, INSPIRATION, Action
Effective training requires more than memorable content—it needs inspiration that connects learning to real-world challenges and shifts beliefs. When learners truly believe in the changes they can make, they leave eager to take action, driven by passion and a clear plan for workplace implementation.
How to deal with people you just want to strangle
Learn practical strategies for managing difficult people at work, including pausing before reacting, understanding their underlying concerns, and choosing your response mindfully rather than reacting emotionally to challenging behavior.
The Route to Action Starts with Retention!
Effective training requires learners to retain information first, then feel inspired to act. Traditional presentations cause people to forget 80% of content within 24 hours, but novelty and emotional connection—especially surprise—anchor memories and drive workplace action.
Why we need to engage head AND hearts!
Effective training requires engaging both learners’ heads and hearts—their knowledge, beliefs, and values. While e-learning suits information delivery, classroom training excels at changing attitudes and behaviors through experiential, discussion-based learning that challenges existing beliefs.
Is An Executive Coaching Program Right for You?
Executive coaching programs help professionals overcome career stalls and reach higher success levels. Group coaching models, particularly those using psychodynamic systems, offer peer feedback and leadership skill development that individual coaching cannot provide, making them effective for executives seeking breakthrough results.
How to gain control of your inbox
Take control of your email inbox by checking messages at set times rather than constantly throughout the day. This strategy helps prioritize important work first and reduces anxiety from constant notifications and requests.
New roles for L&D: the reality of 70:20:10
The 70:20:10 model emphasizes that most workplace learning happens through daily work experience rather than formal training. Understanding the model correctly is essential—it’s not a new training interface or a fixed ratio formula, but a recognition that learning occurs primarily through on-the-job experience, relationships, and informal workplace learning.
Essential presentation skills for introverts
Introverts can deliver confident presentations by thoroughly preparing, mastering their content, and managing stage fright constructively. Key strategies include detailed planning ahead, extensive practice to handle audience questions, and understanding anxiety as a natural physiological response you can control.
Improving Culture? It Takes More Than A Pool Table
Building a high-performing culture requires more than office perks like pool tables. Focus instead on clarity, listening, staff development, creativity, and collaboration to truly engage employees and drive performance.
Training and Hostage Negotiations – Similar?
Hostage negotiators follow a three-step approach: listening deeply to understand concerns, building empathy and rapport, and then influencing. Training can apply these same principles—listening to learners, building connection, and collaboratively identifying solutions—rather than jumping straight to telling participants what to do.
Groupthink: avoid the drive to conformity
Groupthink occurs when organizational cultures suppress critical thinking and discourage dissent, leading to poor decisions that go unchallenged. Understanding why this happens is essential to prevent conformity from overriding rational judgment and creating foreseeable negative outcomes.
Self Care At Work
Explore 9 mindful self-care strategies to support your mental health at work, including the STOP technique for stress, creating a done list to celebrate achievements, and mindful practices like walking meditation and reflection exercises.
Three Ways to Support LGBT Staff in the Workplace
Research shows over one-third of LGBT staff hide their identity at work due to discrimination fears. Businesses can support LGBT employees by establishing clear anti-discrimination policies, creating peer support networks, and actively participating in LGBT community events.
Defining who should be involved with the development of your OD strategy
Developing an effective OD strategy requires involving stakeholders across all organizational levels, from frontline employees in consultation phases to senior management in decision-making roles. Including diverse perspectives and behavioral science experts increases buy-in and ensures changes take root throughout the organization.
Learning to file on time
Filing statutory returns on time is a legal obligation businesses cannot ignore. With over 26,000 companies missing deadlines in 2017, poor time management and prioritization are common culprits. Implementing better systems, delegation, and attitude shifts throughout the organization can help ensure timely compliance.
Five questions every organisation should ask itself before developing an OD strategy
Before developing an organizational development strategy, businesses must assess whether change is truly needed, secure management support, understand their current position, envision their future state, and identify how to achieve their objectives. A successful OD strategy requires alignment between organizational readiness and leadership commitment to implementation.
Teaching Employees to Leave Their Mark
Help employees leave their mark by teaching them core marketing skills like social media and SEO, fostering competitive camaraderie in the office, and investing in their professional development. Empowered team members who take ownership of their careers drive company growth and success.
Helping Your Employees Do “Deep” Work
Help your employees focus and accomplish deep work by establishing clear purpose, prioritizing meditation and focus practices, and building regular breaks into the workday. These strategies combat workplace distractions and mental fatigue to boost productivity.