Success stories that will inspire you to work hard

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Reading success stories is as easy as finding a recruitment agency for construction. However, putting action into words is as difficult as breaking up concrete by hand. So, we are setting the base for you by sharing amazing success stories, and we hope you will take this to the next level. 1. Arianna Huffington Do […]

How to see change as a potential for growth

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We may not always enjoy it, but change is an inevitable part of life that we all must experience at some point or other. This becomes evident quite early on in life, as we lose teeth and grow out of our favourite clothes. But while we often assume that progress and change go hand-in-hand, this […]

Theft is theft so sack ’em. Right?

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  Theft is normally written into contracts of employment as a good example of gross misconduct and leading to dismissal from the company. However beware …. things may not be as they seem: http://www.abctrainingsolutions.biz/blog_management_skills_Theft_is_Theft.html  Theft is normally written into contracts of employment as a good example of gross misconduct and leading to dismissal from the company. […]

Recruitment interview the WASP way – buzz! buzz!

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  WASP is a popular model to structure a recruitment interview. We’ve converted the W.A.S.P. stages into a series of behavioural competencies. It can be used to self-assess when interviewing or use as a checklist to observe other recruiters’ interviews as part of their coaching plan.   Welcome Settles candidate in (e.g. refreshments; permission to […]

Always have a wingman when dealing with difficult people

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Claire Ferguson of Mediacom has some sage advice on dealing with difficult people in the workplace, and explains why you should always take a probation period seriously.  “My best piece of advice on managing difficult individuals is ‘try not to react emotionally’, but it’s hard to do that, because clearly you’re still talking about people. […]

Helping our learners learn by reducing information overload

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Emma Sue Prince is the founder of Unimenta, a free resource for practitioners delivering experiential learning or soft skills. Join them today. Let’s face it – we are all overwhelmed with information these days coming at us from every angle. From morning to night we are all suffering from a massive dose of information be that […]

24 Tips to be more productive

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Image – https://pixabay.com/en/time-clock-head-woman-face-view-1739629/ I am not promising you twenty eight hours here, but, instead, helping you pack in more work in those same number of hours. The world may tell you that you cannot have a successful professional life, a rocking social life and a healthy and happy personal life simultaneously, but we beg to differ. […]

Reflections on performance management

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Reflecting on various interventions to establish and inculcate good effective performance management practices I have identified the following critical actions that deliver great results: Help people to understand the role of being a manager and what it entails before they become one.Many people look at a management role as a way of making good progression […]

Winners and Losers

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On a recent holiday, I found myself watching some organised games for a group of young children. After each game, one family would be proudly congratulating their victorious child while thirty others were consoling disappointed and often tearful losers.  It made me think about the messages we give around motivation and reward. As trainers, we […]

Are filler words really that bad in life?

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Sheryl Sandberg once told an employee that she sounded “stupid” when she said ‘um’ a lot during a presentation. The employee, Kim Scott, took this candid remark to heart and used it as the basis for a whole new company. But what about the catalyst for this seismic change, Scott’s use of the filler word […]

Graduate recruits – trainees or the finished article?

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Last week, the Association for Graduate recruiters (AGR) released their annual development survey. As reported in school and university bashing newspapers the main focus of the report was, apparently,  about how young people joining the workforce in graduate programmes lack team working, problem-solving and other so-called soft-skills when they start work. Employers are, if media […]

Conflict management: Are competing priorities affecting your health?

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Everyone can recognise that familiar tug of war inside us; go out or stay in and catch up on work, make a fresh dinner for the kids or finish catching up on e-mails; work late or go to the gym? These are common everyday dilemmas we all face but have you ever stopped to consider […]

5 tips to help leaders develop skills to manage international teams

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Every individual deserves to work for a great leader. That’s easy enough to say, but how real is it? Consider this: one in two candidates applying for a management position is lacking leadership skills, according to a survey of 200 HR directors by Robert Half UK. That’s just looking at talent outside of an organisation. […]

Bring Trusted Advisor – Activities

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Hi all, I’m looking for some suggestions or ideas for activities or exercises around being a ‘trusted advisor’ in a client/relationship servicing context. Thank you for your suggestions. Hi all,I’m looking for some suggestions or ideas for activities or exercises around being a ‘trusted advisor’ in a client/relationship servicing context.Thank you for your suggestions.

Corporate obsolescence, emotional agility and never changing your mind

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Give yourself a well-earned break and take five to catch up on some highlights of this week’s L&D news and opinion. Let us know what you think of the articles we’ve shared, and tell us what you’ve enjoyed reading too! Learning – Learning should be global, but not necessarily digital, say L&D leaders (People Management) – As […]

4 strategic advantages of HR analytics for L&D

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HR analytics is the new HRM gold. To put it differently: basing decisions on valuable insights from ‘big data’ has been on the rise in larger organizations for years. Within HR, and more specifically within Learning & Development, there are still numerous possibilities for development. How to use HR analytics to your strategic advantage as […]

The Department Game

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I was almost stuck for ideas of what to write about this week, but luckily two suppliers came to my aid and inspired me: 1. Our bank of 17 years, who I discovered last month were charging new customers a flat fee about 70% less than what we were paying, this week refused to accept […]

Rewriting wellbeing: A creative addition to your wellbeing strategy

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The latest estimates from the HSE show that cases of work related stress have significantly increased by 224,000 since last year. The cause cited? workload tight deadlines poor management The statistics make grim reading. More than ever, creating the optimum conditions for wellbeing, an environment for employees to flourish rather than flounder, is a critical […]

Soft skills: everybody wants them but no-one really knows what they are!

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Emma Sue Prince is the founder of Unimenta, who are running a FREE webinar this Friday on the topic "Soft Skills: what are they and why do we need them?" This webinar emphasises that soft skills can only be built from the inside and that developing and practising a set of competences that we all possess will […]

How far up your list of priorities are you putting yourself?

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I have recently been conducting research for my next book about stress. It’s certainly a fascinating topic and I have been involved in lots of interviews, with an eclectic mix of people, attempting to establish what tips people into a state of distress. Of course we are all unique, and like snowflakes everyone is different. […]