Your six-step L&D guide to delivering impact and value

clear water droplet, A six-step L&D guide to delivering impact and value

To make a genuine business impact, L&D teams must look beyond much-loved vanity metrics and assess behaviour changes required to support the organisation-wide strategy. Here, L&D expert Robin Hoyle offers a six-step guide on how to do just this.

How to defuse tensions at work

kangaroos on grass field: tensions and conflict

Global conflict, political division, plus job and cost-of-living insecurity are being mirrored at work. Shifting the workplace mindset from adversarial to collaborative is crucial, says conflict resolution expert Jane Gunn.

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