Customer Service based Team Building Exercise or Game…
Looking for a high-impact customer service team building exercise? This guide offers quick game and activity ideas designed to improve customer service skills, communication, and team dynamics in a limited timeframe.
Compendium of Questionnaires and Inventories, Vol 2 – Review
Sarah Cook’s second volume offers 50 questionnaire and inventory tools for management development trainers and organizational learning. Organized across seven categories including leadership, teamworking, and coaching, these self-assessment instruments use straightforward formats like checklists and rankings, available for immediate photocopying and use.
IT materials wanted!
TrainingZONE is seeking IT training materials from contributors. If you have resources for trainers or skill development content to share, submit them to editor@trainingzone.co.uk and earn revenue from your contributions.
powerpoint
PowerPoint is Microsoft’s presentation software that creates slideshows with text, images, and multimedia. To open .pps files you receive via email, you can download PowerPoint from Microsoft’s website or use free alternatives like Google Slides or LibreOffice Impress.
Timing settings in Powerpoint for the Mac
Learn how to configure timing settings for self-running slideshows in PowerPoint for Mac, including troubleshooting when slides don’t advance automatically despite correct timing configuration.
Soft Skills and Intercultural combination Training- Where is the UK at?
The UK soft skills training market shows inconsistent demand despite the critical need for intercultural communication expertise in international business. This article examines why organizations undervalue intercultural training and language skills, particularly following global events that highlight communication gaps.
Key Skills in Modern Apprenticeships – what next?
Modern Apprenticeships face uncertainty over key skills requirements following the QCA’s Curriculum 2000 review. While the Key Skills Qualification is being phased out for some students, recommendations for apprenticeships remain pending until a final QCA report in December.
Action Research and Change Managment
Action research is a systematic approach to investigating change management through practical cycles of planning, action, and reflection. This methodology helps practitioners understand and implement organizational change more effectively by combining theory with real-world application and continuous improvement.
Competition tests vocational skills to the limit
Twenty-nine young people from the UK competed in the World Skills Competition in Seoul, South Korea, testing their vocational abilities against peers from 35 countries. The biennial event, featuring bricklayers, chefs, hairdressers, painters and stonemasons aged 18-22, aims to highlight the importance of trades skills often underrated in the UK.
ESRC: Public sector staff are missing out on training
Public sector staff are missing out on training opportunities despite government pledges to expand access, according to an ESRC report. While some employees benefit from increased training due to skill shortages, others face job downgrades and reduced learning opportunities due to outsourcing, intensified workloads, and lower staffing levels.
web based powerpoint control by javascript
Control PowerPoint presentations directly from a web browser using JavaScript through ActiveX objects and VBScript. Learn how to manipulate slides, navigate presentations, and integrate video controls for dynamic web-based presentation experiences.
ECDL practice exercises
Find free ECDL practice exercises online to support your teaching. This guide helps educators locate downloadable resources and sample materials for preparing students for European Computer Driving Licence certification exams.
Help Me!!!!
Unable to open PowerPoint files your son’s soccer coach sends? You may need to install Microsoft Office or use free alternatives like Google Slides, LibreOffice, or Microsoft’s free Office Online to view the game location maps.
PowerPoint Slide Show
PowerPoint slide shows automatically display “End of Slide Show” after the final slide. To view your presentation continuously, press F5 to start from the beginning or Shift+F5 to start from the current slide without this message interrupting your viewing.
Executing a PowerPoint presentation automatically
Launch PowerPoint presentations automatically by passing the filename as a command-line argument when invoking the PowerPoint Viewer. This allows you to specify which presentation file loads directly without manual selection, ideal for CD-ROM distributions and automated playback scenarios.
Animation–Help or Entertainment?
Animation in PowerPoint presentations should serve a purpose beyond mere entertainment. While new users often overuse animation features, effective presenters use animation sparingly and strategically to emphasize key points, illustrate concepts, and engage audiences without distracting from the content.
How would you describe e-learning
E-learning encompasses the use of information and communication technology to deliver educational content and support learning experiences. It offers tutors flexible, interactive opportunities to enhance traditional teaching methods and engage students in new ways.
Multiple Slide show Linking
Link multiple PowerPoint presentations together to run sequentially as one continuous stream. Use hyperlinks or action buttons to connect separate slideshows, allowing uninterrupted playback of student projects without manually starting each presentation individually.
TSC final report: Improvements still needed, but in-house training does best
The Training Standards Council’s final report shows that while work-based training needs improvement, in-house employer training significantly outperforms other providers. The three-year inspection found that 60% of external training providers had unsatisfactory grades, with too many unqualified staff, though in-house training achieved top ratings in over 60% of occupational areas.
Cultural Awareness for Local Authorities staff
Local authorities can improve service delivery by equipping front-line staff with cultural awareness training. This helps employees confidently engage with diverse ethnic communities and provide inclusive customer service.