Extroverts don’t always make the most stable leaders

Extroverts tend to emerge as natural leaders in the workplace, however new research reveals they experience high turnover in their networks.
Healthy, happy staff are the key to hybrid working success

Cristina Artico provides tips and advice on how to make hybrid working a success and ensure high levels of employee wellbeing across the workforce.
Personal development: The art of talking to yourself more positively at work

How to turn internal mind-chatter into positive action at work.
This is our Pride

Jack Mizel, Pride365 CEO and LGBT+ activist, shares his Pride journey and urges us to use meaningful DEI discourse to make the world a better place.
Equipping managers of distributed teams: Three lessons from Dropbox

Learn how to successfully equip managers of remote teams with these three golden rules.
Ten tips for a successful hybrid meeting

From technical glitches to participants talking over one another, hybrid meetings require thought and planning if they are going to be a success.
Team coaching: How to optimise your teams for the new world of work

As businesses deal with ever more complexity and uncertainty, team literacy and effective collaboration will become essential to business success.
Shake Off Those Taboos – And Talk!

“You know he’s one of those…” She looks around, before she leans close to her friend, heaves her bosom and, her tongue thick with discomfort, whispers with exaggerated mouth movements, “homothexual”. I’ve spent a very happy half hour trawling through old clips on YouTube searching but I can find no evidence that Les Dawson’s wonderful […]
Beware of these customer service training mistakes

Customer service is the lifeblood of organisations – small, medium or large. One bad experience can make 91% of customers leave the brand without explanation. No wonder, market leaders like Amazon are working towards becoming the most customer-centric company. Delivering a stellar customer experience starts with a customer service training program. A well-designed training program […]
How World Vision UK are addressing equity, diversity and inclusion

Learn key lessons from World Vision UK’s approach to equity, diversity and inclusion.
The elusive learning culture: Can we really define it?

We often find ourselves immersed in the learning culture conversation, but do we really know what it means and what we’re aspiring to achieve? It’s a pretty commonly used phrase, but when I ask people what they mean by ‘learning culture’, the closest I get to a definition is ‘a culture in which people learn?’ […]
Customer education: The key to successful product onboarding?

The L&D function is primarily geared towards training and developing employees. But what about your external customers?
Where we got all sizes of iv cannula?

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Why social learning will be even more vital in the future of work

A problem shared is a problem halved for L&D practitioners.
Why coaching without contracts is a con trick

Professional, competent coaches use contracts. If they don’t, it’s a con trick.
Customized Gift Card Boxes And Their Uses

Gift card boxes enhance your product more elegant. Its amazing packaging makes your gift products make unique and different from others boxes. We provide the extra convenient packaging boxes with the logo. We also guaranteed these boxes protect your elements of packaging boxes. Showing love to someone is a peculiar joy for us. However, the […]
The anxious leader: why good leadership is about authenticity, not confidence

Authenticity trumps false confidence during these difficult times for leaders.
Take part in TrainingZone’s 2021 readership survey!

For every completed response, we’re donating £1 to the UN Refugee Afghanistan Appeal.
Coaching: three powerful questions to challenge your learners

Leaders who coach have a powerful advantage of those that don’t at the moment – but successful coaching comes down to asking the right questions.
Positives of Learning From Mistakes as a Leader

Making mistakes has become somewhat synonymous with failure and that it is wrong for mistakes to have been committed, but from making mistakes you can accelerate your learning and resilience as a business owner and leader, and even thrive from there on because of them. The pandemic has been the catalyst for so many businesses […]