Critical thinking 101 pt2

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In concluding this two-part article, we explore what it means to think critically and how it can benefit your leadership and your business. In another example, applying the critical thinking process to product development may allow for a more polished product. A company that markets to legal professionals, recognising that their customers are required to […]

Critical thinking 101

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In the first of a two-part article, we explore what it means to think critically and how it can benefit your leadership and your business. The phrase 'critical thinking skills' is often heard in business circles or seen listed in job requirements and MBA program descriptions. However, it’s not always clear what it actually means. […]

Top 10 customer service quotes

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Drawn from our Business Quotations Compendium, consisting of nearly 200 inspirational quotes. To receive a free copy, visit our web site. Use on training handouts, noticeboards, newsletters and campaigns. Here's our top 10 favourite customer service quotations. “Your most unhappy customers are your greatest source of learning" BILL GATES "A satisfied customer – we should have […]

Superheroes of L&D: Episode 8

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In the concluding episode of the series, our superheroes try and solve another of the most common problems facing industry professionals – this time it's doubt. Janice and her training demon – Dr Doubt My training demon has a name, and his name is Dr Doubt. He rears his ugly head when I’m attempting to […]

How to promote lifelong learning using technology

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Gerry Griffin tells the community why mobile could be the solution to a successful lifelong learning strategy. The demands of today’s ever-changing workplace have led to a growing focus on continuous and self-motivated learning. Technology can enable staff to happily and readily pick up new knowledge and skills. The first half of this article looks […]

Work-based learning schemes: The future of employment

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Cornerstone OnDemand's Vincent Belliveau talks apprenticeships, and why they're no longer the poor cousin of a place at university. Apprenticeships have traditionally offered a healthy alternative to university, but with the tripling of tuition fees, demand has increased by 32% [1]. As a result, a number of organisations including John Lewis have started offering a […]

Why the technology industry needs more women

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Michelle Perkins thinks young women need to be encouraged to be more than just consumers of technology and play a more active role in ITS creation and development. My 14-year-old niece sent me a WhatsApp message the other day saying “have you got Instagram?” I might work for a global IT company but my social networking […]

Just don’t call it learning

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Roddy Millar, from Ideas for Leaders, looks at the power and role of online development We keep hearing that the Internet democratises everything, from protest movements to shopping and beyond. What this means is that it is now very easy to access and share information and this applies doubly so to learning, particularly adult learning. […]

Five tips for a successful elearning project

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Here, Docebo Elearning give us some great advice on how to make your project successful. Today in the field of technology and education, the elearning model is an exciting way to transform a business. Managers who operate within human resources departments realise that the most important topics are related to the results that can be […]

Learning Live 2013: Round-up

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Could Learning Live 2013 turn the top two L&D events into a top three? We sent editor Jon Kennard along to find out. Earlier this month, TrainingZone joined many of the L&D community in a trip to the heart of St Paul's for Learning Live. Now in only its third year, Learning Live has made […]

TrainingZone interviews: ecancer

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As part of our theme of the month, we caught up with Danny Burke of online cancer education providers ecancer to discuss L&D in the charity world. Tell us about ecancer. We improve cancer communication and education with the goal of optimising patient care and outcomes. We were founded just over five years ago by Professor […]

The Learning Awards winners 2013: LearningAge Solutions

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The Learning and Performance Institute hosts the annual Learning Awards to recognise outstanding examples of high standards, best practice, innovation and excellence in Learning and Development. Applying learning technologies to sales productivity can produce significant value-add for the organisation – if it is done well. But that’s a big “if”! Working collaboratively with its client, […]

World of Learning: Impact International

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In this video Andy Dickson from Impact International outlines the topic he will be presenting at the World of Learning Conference on 1 & 2 October 2013 at the NEC, Birmingham. The topic explores 'Leading in a VUCA world'. Book online at www.learnevents.com In this video Andy Dickson from Impact International outlines the topic he […]

World of Learning: simpleshow

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Simpleshow simplifies the World of Learning Conference & Exhibition, a must-attend for all professionals involved in learning and development. Register now for the next event on 1 & 2 October 2013 at the NEC, Birmingham at www.learnevents.com. Simpleshow simplifies the World of Learning Conference & Exhibition, a must-attend for all professionals involved in learning and […]

World of Learning: Culture Builders

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Jane Sparrow from The Culture Builders outlines her presentation on 'Learning as the core performance driver during change' taking place at the World of Learning Conference on 1 & 2 October 2013 at the NEC, Birmingham. Jane Sparrow from The Culture Builders outlines her presentation on 'Learning as the core performance driver during change' taking […]

The impact of learning transfer activities on ROI pt2

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Wilson Learning's Michael Leimbach concludes his study on the impact of learning transfer activities on an organisation’s performance. The second part of this two part report presents a Learning Transfer model with 11 specific actions to improve performance outcomes, and increase training ROI, in your organisation. As described in Part 1 of this report, our […]

The impact of learning transfer activities on ROI

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Wilson Learning's Michael Leimbach recently conducted a study to show the impact of learning transfer activities on an organisation’s performance. Read on for more… This first part of the report shows the findings of research into learning transfer activities and their ability to significantly the ROI for training and development efforts. Learning transfer research We […]

Knowledge management pt2: Can Big Learning Data bridge the gap?

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The companies that will succeed in future are the ones that understand big data. But how will it impact on knowledge management and innovation? Janet Garcia concludes her feature. This growing capability of firms to derive meaning from data means that knowledge management systems can provide the platform for which knowledge-based companies can improve their […]

Knowledge management and innovation: Can Big Learning Data bridge the gap?

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The companies that will succeed in future are the ones that understand big data. But how will it impact on knowledge management and innovation? Janet Garcia tells us more. The convergence of knowledge management systems and big data will see the emergence of big learning data as a key element of competition, innovation and growth […]

Death of the classroom: Will elearning kill it or save it?

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Is elearning responsible for the death of the classroom, or it the unlikely saviour? Daniel Griffin makes the case for the blend. The elearning market is the fastest growing market in education, standing at $91bn in 2012. This is largely influenced by developing technology and the 870% growth in internet users since 2000, resulting in […]