How Do You Solve a Problem Like Millennials?
I’ve seen so many articles over the past few years about the confusing menace that are Millennials, and it’s hard to understand the trepidation with which we’re often approached. Indeed sometimes it feels as if I’m a wild animal or museum piece, with experts trying to piece together the inner workings of my brain from […]
Are you underestimating your introverts?
Our world favours extroverts, says author Susan Cain. Cain suggests we are conditioned from a young age to see introvert characteristics such as a quietness as flawed or somehow inferior to extrovert characteristics like sociability. Cain goes as far as to say that schools and workplaces are designed for extroverts and that this bias creates […]
Facebook Content Marketing? Learn These 5 Tips!
Don’t you get totally frustrated when your post fails to get a significant amount of reach? If you say yes, then you are one with Facebook Page Managers. But there is one thing that may stop this from happening – engaging content! What causes your posts from getting the “intended” reach are your posts. If […]
Get Gigging with Belbin!
“Gigging” is on the rise. It’s broadly described as freelancing or taking on a series of short-term contracts, rather than working in permanent employment. In the UK, 15% of workers are now self-employed, with the expansion of self-employment playing a large part in dropping unemployment figures. In the States, it’s a whopping 34% of the […]
Demystifying innovation in large organisations
In small organisations, suggesting a new idea and being able to integrate it within the company is relatively easy, however if you apply the same logic to large and well-established businesses, there is very little chance of getting an idea out there. But why is this the case? In this article, I discuss with innovation […]
Your mood: the great game changer?
How smart you are depends on your mood. Yes really. As a concept, this seems both absurd and common sense in equal measure. Think of the things you regret doing or saying when you are angry, your inability to think straight during times of stress, or your pure optimism during moments of euphoria. The negative […]
The case for and against: are millennials really that different?
There are plenty of contentious issues in HR and the workplace, and we think it’s important to get a balanced discussion going on some of the bigger questions out there. In this series, we’ll be asking HR experts and practitioners to give us opposing viewpoints on a key issue, and we welcome your input too! If […]
5 ways to generation-proof your business
Ugh, Millennials. *Eye roll*… Understanding Millennials – or more accurately, emphasising the differences between generations – is big business. And of course, it’s more of a headline-grabber to make it a tribal thing. It’s a case of divide-and-conquer. But the more diligent research studies show that we have more in common than we might […]
How to harness the power of a compelling vision
Vision, one of the most popular buzzwords in business, has been discussed in management literature, offices and boardrooms around the world. Yet I think it remains one of the most misinterpreted and underused concepts in business. Here’s an example of the word “vision” that has become so common. At a recent meeting with Stan, the […]
6 Common Pitfalls in Global Training Roll Outs
Developing a training course or module which can be rolled out globally is often the preference of many international businesses and organisations. In many cases, internal logic and/or culture dictates that HQ is the heart of a company and from there it disseminates its culture and values to the rest of its limbs, (in this […]
SME Struggling to record on-the-job training
Hello! We have been going backawards and forwards for years over how best to record on the job training. We have very nice looking log sheets and we do yearly appraisals, at which we record any training needs identified and plan training accordingly (and at some point it gets logged in-great). Our main problem is training […]
Employee onboarding: how to get new starters off on the right foot
The first six months in a new job can be a difficult time for both the employee and the hiring company. For the former, they want to know that they have made the right choice, are settling in and feel they have the support and tools to show what they can do and become a […]
3 Ways To Train Your Customer Service Team
Customers are the lifeblood of any business, and customer service reps are often the only contact your customers will have with your business. Training top-quality customer service reps and motivating them to go above and beyond every day is a massive challenge that reaps massive opportunity. The only way your organization will improve its customer […]
How Getting Involved In Charity Benefits Business
It’s good to give. If your business wants to get more involved with charity work, we’ve listed some of the main benefits you can expect to reap when you start supporting local projects – as well as how to get started in the first place. Ten Ways Supporting Charities Can Benefit Your Business 1. It […]
“I am generally a satisfied and positive person, but I know that I need to keep a fine balance between improvement and complacency.”
We’re always curious to hear how our members and contributors tackle the challenges that the ever-changing world of L&D throws at them. We’ve got a wealth of experience and knowledge across the site, and what better way to showcase the diversity of our community than to get them to walk us through an average day? […]
Bring success through exceptional first line manager training
Global uncertainties, including political disagreements and economic upheavals, is creating a world that is constantly changing and bringing new challenges to businesses. For this reason, First Line Managers (FLMs) need to be constantly up-to-date with industry knowledge and on the ball with the latest technology. FLMs are some of the most important people in a company, […]
4 Tips For Managing Your Remote Team Of Employees
Remote employment has never been more robust than it is today. More and more professionals desire telecommuting positions, and almost every industry imaginable is accommodating this change in workforce behavior to some degree. 30% of telecommuting employees in a report stated their remote position allowed them to complete more work in less time, and 24% […]
Leadership and the importance of body, mind and spirit
Every week a new piece of scientific research is published that reveals yet more insights into what’s going on in our bodies and minds, and how this impacts the way we act. This covers everything from finding out what leads to consistent high performance through to the study of happiness, personal growth and what it […]
A healthy view of learning
When we talk about leadership, when look towards engaging hearts and minds and empowering people to deliver of their best what do we really mean? We may be forgiven for focusing our efforts solely on helping people in order that they can deliver great business outcomes but is that really the best approach? Let’s take […]
Using big data to improve course design
“Big data” is a term that’s made its way into the business world vernacular over the last few years, and it won’t be going away anytime soon. In fact, an understanding of what big data is and how to use it in your business is more relevant than it’s ever been. This understanding is even […]
