Opening Windows on Hidden Talent

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Have you ever started a novel but never finished? Written some poetry that’s hidden away in a drawer, far from public view? Perhaps you’re too shy to share that story you wrote in your spare time? Over the last year, I’ve made the surprising discovery that a lot of my friends share my passion for […]

Learning to share

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“Like it or not we live in interesting times. They are times of danger and uncertainty; but they are also more open to the creative energy of men than any other time in history.” Robert Kennedy That quote from American politician Robert Kennedy came from a 1966 speech in South Africa variously known as the Day of Affirmation or Ripple of Hope […]

4 ways to keep your distributed teams engaged

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The challenge of engagement doesn’t start once employees begin working away from the office. In fact, decades of Gallup studies suggest that engagement levels within traditional workplaces have remained stubbornly flat, despite billions spent annually on strategies designed to reward and incentivise that engagement.  Despite that, much of the conversation – and the solutions – […]

Are learners ready to embrace learning innovation?

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Over the years, I have run many ‘Train the Trainer’ programmes and delivered units on HR qualifications relating to learning and development. One of the things I have particularly enjoyed is the debate around what we actually mean by the word ‘learn’. It creates such discussion and on occasions the conversation becomes quite charged.  What […]

5 must-haves for a modern employee recognition pro

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Employee recognition initiatives can come in many shapes and sizes, and the majority of US companies say they do have some form of recognition programme in place for their staff.  But in the modern working world, which approaches to recognition work best? What features and strategies are now must-haves when it comes to designing your […]

5 simple ways to increase workplace productivity

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You’d be hard-pressed to find a team lead or C-suite executive who wouldn’t leap at the opportunity to increase productivity within their organisation.  One huge problem facing companies around the world right now is the number of disengaged employees within workforces. Engaged employees don’t just go to work, they love the work they do and […]

Values vs the Customer Experience

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I’ve been in dispute with one of our suppliers. It’s a rare event that causes the frustration that sometimes results in tweets that make me appear slightly more cantankerous than Victor Meldrew and slightly angrier than Mr Trump on one of his angry tweet days. (I’ve realised that I really only use my personal Twitter […]

Why Trainers Need to Learn to Flex Content

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Do you remember that time when we all went for a meal together? The waiter, a handsome middle-aged man, approached our table and enquired what we’d all like. Doris, you remember her; big hair and a penchant for gin, explained that she was gluten intolerant. Sanjay explained he was vegan, and you and Nia said […]

Raising Awareness – with Granny’s Mixing Bowl!

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We’ve recently returned from driving around beautiful France. One of the highlights of our holiday was the two days we spent with friends in Bozel, high in the French Alps. Our friends live in a lovely home that they’ve remodelled using reclaimed and re-purposed materials, and it is utterly charming. A wall formed from old pallets […]

The Career Balance

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I’m conducting new primary research with people who make significant career changes. For some, this could mean self-employment, for others a change in direction, perhaps even a return to what they always wanted to do before a corporate career took them down a different path. What I’ve discovered so far has some interesting implications for […]

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