Analysing resistance during a training session – what to do

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As an anthropologist, I find the idea of resistance fascinating. When I used to teach, one of the books we focused on was Aihwa Ong’s Spirits of Resistance and Capitalist Discipline: Factory Women in Malaysia. In it, she explored the lives of young Malay women in the 1980s who began to work in factories. This […]

How do you actually build a coaching business?

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This column was written by Emma-Sue Prince, founder of Unimenta. They have just launched the first in a new mini ebook series, The Advantage for Mid-Lifers, based on the seven soft skills popularised in Emma-Sue’s book The Advantage. I recently went to a business networking session for women – at least half the people were coaches of […]

Evaluating your corporate coaching strategy

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In order for a company’s staff to grow and develop professionally, you have to create a well planned and carefully implemented corporate learning strategy. Having such well-trained employees can greatly affect the return on investment of your business, given the fact that these people can help you reach your goal. Inside every organization, there is […]

Tailor training with Personal Development Plans

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Personal Development Plans (PDPs) have been used in a variety of sectors ranging from retail right through to Sales, being used by C-Suite executives down to junior employees. As every PDP is tailored to each individual, it’s sometimes hard to develop a truly accurate training development scheme that covers every individual’s needs, without the need […]

MS Dynamics AX Are Important For Modern Enterprise

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It is a known fact that for businesses to run efficiently, data is very important. It can be captured, analyzed and put to use for making businesses grow. However, it is not as easy as it sounds, especially when businesses are used to disparate specialty software. This is why modern enterprise resource planning solutions like […]

How to Use Behavioural Interveiwing Effectively

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Behavioural interviewing has been around long enough now that both human resources personnel and job seekers are well aware of it. In theory, the premise of behavioural interviewing is quite promising. The interviewer asks a series of questions to elicit a clear picture of how the interviewee performed in previous job situations. Unfortunately, the strategy […]

Lack of line manager involvement is killing your L&D investment

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Organisations are spending vast sums of money on the development of their workforces, yet results from the new Global Learning Transfer Research 2017 – Insights for Impact study highlights that 46% of respondents said their ‘line managers were not significantly involved in the learning process’, and a shocking follow up is that only 22% of […]

Is there a future for Continuing Professional Development (CPD)?

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Robin Hoyle is a writer, trainer and consultant. He is the author of Complete Training: from recruitment to retirement and Informal Learning in Organizations; how to create a continuous learning culture both published by Kogan Page. Remember when there were lots of L&D activities which were geared towards gaining Continuing Professional Development (CPD) points? Primarily targeted at the professions such […]

The Learning and Development Strategy Example

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This is the last post in a series of articles i have been writing on how to create a learning and development strategy using six strategy questions. This post shows an example of a completed learning and development strategy. Meanwhile here are links to all the previous posts: Learning and development strategy, not again! What […]

Evaluation is a data, not a framework problem

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You know those surveys that happen every year? Those ones that talk about what l&d should be doing and they are not or what the top l&d teams do that makes them stand out? Apart from the fact that they make me cringe with envy or I feel inadequate, there is one thing common to these […]

Creating an L&D strategy with the questions-Part 4

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In the previous post (access it here), the Head of IT said he can provide Dave with more information to answer question four.  The leadership team (LT) members also gave Dave a list of managers and team leaders who can also help him with more detailed information. for the question. Dave was ready to close […]

Do I need certifications to train?

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Hi all, Newbie here who just joined. I have been thinking of setting up my own freelancing in-house training business in my area of expertise (financial services customer services). This would be aimed at clients abroad, outside Europe in fact. I have over 18 years experience in managing client services team, train and mentor different […]

Creating an L&D strategy with the questions-Part 3

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This is part of an ongoing series on how to create a learning and development series. You can read the previous article here. Dave told them that though there are six questions that need to be answered, he will only ask them one more question. The last two questions will be answered by the learning […]

Creating an L&D strategy with the questions-Part 2

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This is a continuation from a previous article which you can read it here. Dave writes up the first question for them to discuss which is: What are the most important priorities the organisation wants to achieve this year? Each group has flipchart and paper. They have 10 minutes to answer the question. After 10 minutes […]

Creating an L&D strategy with the questions

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Datr is a company that specialises in providing cloud hosted data analytics. They currently need to rebuild their online platform which uses dated technology that has been in place for ten years. The Head of People Development is meeting with the leadership team to discuss how learning and development can support the project, which is currently […]

Six Strategy Questions – Questions four to six

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This is a continuation of my series on how to create a learning and development strategy. In previous posts I wrote about how to gather information for a learning and development strategy using what I refer to as Six Strategy Questions. The previous post dealt with how to answer questions one to three. This post deals with how to […]

Six Strategy Questions – Questions One to Three

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Question one is: What are the most important priorities the organisation wants to achieve this year? This question is about finding out what the most important priorities of theorganisation are. They can include goals that have been set out in the organisation’s strategic plan, changes that need to happen or challenges that must be overcome. […]

Training evaluation

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Hi I have recently started working in a company of approximately 700 staff, based across 4 UK sites, and am the only official trainer.  My responsibilities include the delivery of training for 3 different applications and support for a few more.  I have 2 colleagues who provide training and support for other applications. When I joined, the training […]

Creating a learning and development strategy

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A learning and developed strategy should be aimed at supporting the most important priorities of the organisation within a specific period. A learning and development strategy can also be created at the divisional and team levels. Learning and development strategies at divisional and team levels should be aligned to the learning and development strategy at the […]

What is a learning and development strategy?

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A learning and development strategy is an action plan that clearly identifies what the learning and development team or function in an organisation will do to support the organisation to achieve its strategic objectives. In other words it outlines actions that the function will take to align learning and development with an organisation’s priorities. Having […]

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