In need of software tool for in-field trainers

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I'm fairly new on this what seems to be very interesting platform. I'm Training Mgr. in a CE company and head of all our trainers across the globe. We train our retailers online (through an LMS) and face-to-face by going on-site. I have great insight in what's happining on the LMS (as that's one of the […]

How to avoid promoting the wrong person

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When one of your team is consistently getting excellent results and standing head and shoulders above their colleagues, the natural reaction is to promote them. Moving a shining star to a higher position is a justified reward for their hard work. Furthermore it should be beneficial to the business, as talent accepts more responsibility and […]

Measuring customer satisfaction

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We’ve had a post over on our LinkedIn group and I thought it would be interesting to hear your experiences and tips! I am looking to overhaul an evaluation system to gauge customer satisfaction for the courses that we deliver. I am seeking your opinions with regards to the ways that you capture that information. […]

What have you done today…

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Welcome to 2016. Why the New Year is traditionally seen as a time for reviewing and resetting expectations is perhaps a matter for discussion at another time; but it’s a fair bet that in the dying days of 2015 and the bright new hope of 2016 considerable numbers of businesses across the land will have […]

Training Evaluation for the Future

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Introduction   In the current economic environment where we are being asked to produce the same standards, with tightening budgets and less staff, we now need to look at our training methods and how to make them more effective. Donald Kirkpatrick developed his 4 level evaluation model in the late 1950s and this is still […]

Training Delivery Targets

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Hi  I’m required to come up with a metrics to quantify & measure training delivery for theteam.  I have two data points that I can start with –  Option a – Use training hours.  For example, set 50% of working hours as training delivery target each month.  For someone working full time, this would be […]

Why Isn’t it FREE?

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We sometimes get asked by potential customers why you have to pay for Glasstap’ services, when there are free resources on the internet for those looking for training and development ideas. With all the hoo-ha about Black Friday, it felt like as good a day as any to write a blog about cost, perceived value […]

Current and upcoming trends in the training industry

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I am always interested to learn about current and upcoming trends in the training industry and to get the most accurate results I would appreciate if any training providers could complete this short survey: https://www.surveymonkey.co.uk/r/training-industry-survey-2015 The survey also provides the chance to win a Discovery Workshop session (or remain anonymous) which looks in detail at your […]

Database for evaluation results & reports

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I have just started working for a new employer (in government) who provides learning and development services to a growing customer base. Currently, the learning evaluation results for each course are collated & stored on a separate excel spreadsheet! Therefore, reporting is currently a rather laborious task. I would like to create some kind of database so that as […]

What destroys L&D’s ROI faster than anything else

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Ahead of next week’s webinar, Alexis Kingsbury tells us the best way to keep ROI on track and training attendance up. ROI is super important for businesses, and individuals too. It makes sense – we care whether the amount of value we receive for an investment of time and/or money is ‘worth it’. Following the recession, […]

Training for a better future

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Tony Willson has worked with hundreds of clients to deliver effective training programmes. In this article he explains how it’s done.  Time and time again, employee engagement surveys indicate that training is a major bugbear for employees, with companies often losing staff because they are failing to meet the needs and aspirations of their workforce.  […]

Measuring the ROI of corporate training

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In keeping with our monthly theme, John O’ Brien returns, this time focusing on return on investment. Following a significant reduction in budgets for training in recent years due to the recession, organisations globally are once again focusing heavily on training as a means of improving performance and increasing ROI. Training Industry reported in 2013 that […]

The TrainingZone podcast: April 2015

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This month it’s all about the big LinkedIn news, plus Jon and Kate discuss happy sheets, video skills and Colin Steed, CEO of the learning and Performance Institute, is the guest interviewee. Subscribe free Please ensure that you have iTunes installed before subscribing. This month it’s all about the big LinkedIn news, plus Jon and […]

Practice makes perfect sense for training ROI

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John Edmonds knows where the value in evaluation is. Read in for more. Training is more likely to be successful, and provide a return on investment, the more delegates are able to practise techniques and exercises specific to their role. The content of any workshop or training programme needs to be practical, rich with content […]

The TrainingZone poll results 2014 [INFOGRAPHIC]

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If you wondered what happened to the infographic of last year’s poll results, here it is. Sample stat: 87% of our community are confident in their body language. Would you agree? Have a look here to enter this February’s poll question If you wondered what happened to the infographic of last year’s poll results, here […]

Level 2 Benchmark

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Good afternoon everyone I am trying to find an industry accepted benchmark for a level 2 evaluation. Ideally with evidence to support this. Can anybody help? Kind regards Sarah Good afternoon everyoneI am trying to find an industry accepted benchmark for a level 2 evaluation. Ideally with evidence to support this.Can anybody help?Kind regardsSarah

Does L&D need a seat at the top table? pt2

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This is the second and final part of the 3rd article in Mike Collins’s trilogy focusing on the changing role and importance of evaluation for Learning & Development. You can read the first and second articles by clicking here and here.  Back to the question Does L&D need a seat at the top Table? I hate this expression. […]

Does L&D need a seat at the top table?

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This is the concluding article in Mike Collins’s trilogy focusing on the changing role and importance of evaluation for Learning & Development. You can read the first and second articles by clicking here and here.  The changing role of L&D Putting the titular question to one side for a moment, this series has looked at […]

Performance Improvement should not be training in isolation

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Mike Collins continues his series on evaluation and the New World Kirkpatrick Model. Following my first article on what’s changed in evaluation, this is the second in the trilogy exploring the world of evaluation, and in particular the New World Kirkpatrick Model, exploring how it is providing new ways for L&D professionals to approach their work. […]

Using the five whys on 360 feedback

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Watch the next video from Spidergap’s Alexis Kingsbury about 360 and CPD. For more info on Spidergap’s 360 Academy visit the website here Watch the next video from Spidergap’s Alexis Kingsbury about 360 and CPD.For more info on Spidergap’s 360 Academy visit the website here