How to sell a mentoring initiative to the finance department
Thinking of investing in mentoring? Don’t delay in reading this piece from Nick Williams. Workplace mentoring initiatives are often seen as a luxury, rather than a necessity. Whilst they can provide invaluable support in employees’ professional development, it’s likely that you’ll have a fight on your hands when it comes to getting the budget for […]
ACL Exercise
Hello I am in the process of developing an Introduction to Management course for employees who are considering that nest step into management. As part of the course I would like to use the ACL model and am looking for ideas for exercises to demonstrate this. Can any of you help Thanks Helen Richardson helenrichardson@merseyfire.gov.uk […]
Training support for senior managers – what needs to change?
Insynergi’s Eddie Kilkelly highlights the need for training at every level of business. Senior Responsible Owners (SROs) have high-level accountability when it comes to programme and project management in an organisation. Not all will have the same range of experiences as there are a number of ways by which SROs reach this position of seniority. […]
How to deal with difficult people
They're everywhere, but they don't have to be viewed with such trepidation, writes Gary Wyles. We’ve all had this – the sinking feeling in the pit of our stomach knowing that we have to confront poor behaviour by difficult employees. And it’s even worse for HR and training departments. Many managers think that issues such […]
L&D news round-up: 28 May
News time! After a two week holiday-induced hiatus, here’s a bumper round-up of all the good L&D, skills and tech stories from around the web. Learning Career Skills in High School – The Wall Street Journal Out of Africa: e-learning makes further education a reality for tens of thousands – The Guardian The future of Britain? floating […]
Five reasons people don’t complete their professional development plans
Stephanie Morgan takes a look at the reasons PDP’s are being avoided and how to resolve the problems. It’s a frustrating situation to be in. As a manager, you’ve worked closely with your team to create individual professional development plans aiming to increase their skills and overall performance. But, when it comes to review stage […]
How to manage outsiders
How can you manage an outsider? Get that wrong and you may have a disruptive presence on your hands – one ultimately requiring removal. Get it right, however, and he or she could become your most innovative and productive employee. Robert Kelsey gives us a few words of advice. I was an outsider. I […]
Why leading remote teams isn’t difficult anymore
For more and more businesses today, a flexible workforce that is linked only by technology is now a reality. Bostjan Bregar gives us advice to keep everyone, remote or otherwise – engaged. Many teams that work together daily may never be in the same location together, but actually these companies that have embraced a flexible […]
Is there a simple yet effective framework for developing & grooming People Managers in a telecommunications customer service orgranization?
I am currently working on a development project for the people managers in my organization. This will cover all employees (new or tenured) in the role of managing one or more individuals including various levels. I am building a framework for the development journey that will take into consideration people manager issues faced on a […]
Four secrets of successfully outsourcing L&D
Can’t build your learning strategy in-house? Follow Danny Roberts’s outsourcing tips. Although there is plenty of evidence that implementing learning and development initiatives benefits companies, the fact remains that many companies lack the infrastructure and general knowledge needed when it comes to actually producing a workable, measurable plan. If this is the case within your company, […]
Coaching models explored: FUEL
Tim Hawkes of Unlimited Potential gives us the next model in his compelling and exhaustive series. Here’s one that came to my attention recently. It can be found in its original form in the book ‘The Extraordinary Coach: How the Best Leaders Help Others Grow’ by John H Zenger and Kathleen Stinnet. This is the FUEL […]
How Management Can Motivate Non Performer Employee
You might find it hard to believe, but only 25% of all employees in the United States of America are actually motivated to give their best at work. The other 75% are not just unmotivated, but also unproductive to some extent. With such numbers, it is easy to realize how low your business stands. On […]
Infographic: 2015 resolutions for managers
It may be February but it's never too late to improve your working practices to try and be better at your job. Those good people at GoodPractice sent us this nice infographic with some tips we could all use in our workflow. For further information on the bespoke products GoodPractice offer to Learning and Development […]
L&D news round-up: 5 Feb
Yes you guessed it – news time. Heavy on the skills news, and the um, octopus news this week. Skills gap must be closed before it becomes a full-blown crisis – Gazette Live There it is again. Doctors urge caution over proposals to shorten training time – The Guardian How many more ‘efficiency savings’ can be made? […]
I want my leader to…
Google 'Leadership' and you get 487m links, no doubt 488m by the time you read this. Stephen Walker's challenge is what to add to this colossal data storage that is worth that little extra global warming to keep the servers humming. This article addresses what a good leader would do for him, his or her characteristics, […]
Coaching models explored: ACHIEVE
The latest in Tim Hawkes’s occasional but exhaustive series exploring the various coaching models in use looks at the ACHIEVE model. Assessment: The first step is to assess the current situation. In order to get to where you want to be it’s important to know where you currently stand, and further what’s not working for […]
What makes a good leader?
Drawing on her own experiences, Leona Barr-Jones looks at the differences between leadership and management and why they are important in business. Leadership is the lifeblood of the British Army and underpins the people element of any operation in the military or business, innovating and shaping values and behaviours to ensure that an organisation performs […]
Coaching models explored: OPERA
In this edition of Coaching Models Explored, Tim Hawkes looks at a model called OPERA. This model has been described as being a ‘content-free framework’, though I would contend that all coaching models should be content free, as these should only ever be guidelines to steer the coach through a structured conversation, with all content […]
Coaching in a volatile world
Myles Downey tells us why coaching is the key to liberating your workforce in an uncertain business world. There is a generation growing up in our workplaces that has a very different sense of authority than for many within previous generations. This group have seen how older generations sold their minds and bodies to the […]
Training staff: The legal bit
Why not get your training programmes off to a good start next year? Make sure you’ve dotted all the lower case ‘j’s with some good legal advice from Monique Goodyer. There are a number of legal obligations that all employers must account for when training their staff. As an employer, you have a duty of […]