The top ten evaluation mistakes
Kenneth Fee and Dr Alasdair Rutherford address this month's theme from an evaluation perspective. There’s some great work being done in L&D, but not so much when it comes to evaluating it. The worst thing is, HR and L&D professionals often seem to be unaware they’re making fundamental errors. We’ve compiled a list of the […]
Why aren’t there more ROI studies?
Gerard Doyle answers his own question with a shortlist of sticking points that, if overcome, could lead your organisation to ROI nirvana. Measuring the return on investment of L&D remains a hot topic, yet significant barriers continue to inhibit the widespread use of ROI methodologies. In my ten years’ experience of training I have identified […]
A guide to business impact modelling
Kenneth Fee and Dr Alasdair Rutherford explain the strategic linkage between learning activities and business outcomes for the L&D community. Does learning and development have an impact on your organisation? Perhaps you run a lot of courses, support a lot of coaching or work-based learning, create and distribute a lot of online learning, and/or many other […]
Ten tips to measure training ROI
Return on investment – that most tricky of things to quantify. Alan Garvey has a few pointers for the TZ community. If you can’t prove a return on your training programme – real learning that is adopted and applied — then you run the risk of having it cut back or even losing it. You may […]
2011 – The year of social learning: Five keys to realise true ROI
Why care about social learning? "The interaction between learning and forgetting is like racing down an upward-moving escalator. Just like people, companies can forget the know-how they gained, due to labour turnover, periods of inactivity, or failure to institutionalise knowledge that is being taken for granted. An analogy is tennis. I used to play it […]
Training Spend VS Salary Cost
I represent a financial Institution based in the GCC (Middle East) and am trying to find out if there is any data available on deciding an annual budget for “Training Spend” as a percentage of “Annual Salary / Payroll” for Financial Institutions. The information not be specific for any region since we are looking to see if […]
Effective evaluation of training
Kimberly Bradshaw looks at why the monitoring and evaluation of training effectiveness is such a key part of the training cycle. Despite the huge annual investment made in training few organisations are interested in evaluating beyond even the most basic levels. This may be due to confusion about what training evaluation is and what it […]
Please complete my talent survey and get a credit
I’m working on a new book with a client, a regional head of talent for a global organisation, and we are conducting research into talent programs. I’d like to hear from organisations who have a defined, annual graduate or talent program, where you take a group of identified ‘high potential’ candidates and develop them over […]
Driving performance through social technologies
Social technologies can deliver and demonstrate engagement around training- and work-related issues, providing a clear link to improved performance. Cofacio’s Sim Stewart explains… In previous articles we’ve explored the rationale for social search being a suitable technology to use in L&D and asked how this might look in practice. In this third installment we look […]
Evaluation of training delivery pt2: What to do next
Sean Errington of People Projects concludes his look at the best ways to evaluate that most illusive of metrics, trainer performance. Observation methodology Let us also consider how observation can help to collectively develop an organisation’s training capability. Whilst in organisations with only a small number of trainers who are based in the same place, […]
The coaching dilemma
Dr Anton Franckeiss of ASK looks at how the spending review might affect the coaching profession’s ability to make a positive impact in the workplace. The spending review has happened now, and many public sector organisations (and their private sector suppliers) will be reduced, if not to skeleton services, then certainly to something noticeably closer to […]
Make training pay off
Jane Massy, CEO of abdi, shares some top tips to ensure training makes a positive difference on the way staff perform their roles. How important is training to an organisation? Is it seen by most as an ad-hoc event or an integral part of staff and business development? Most companies systematically invest in training and […]
A framework for social learning in enterprise: Pt 5
In conclusion to their series on social learning, The Internet Time Alliance finish off by focusing on the theory of return on investment in interaction. Read part 4 here Sources of knowhow Jay Cross’s class at Harvard Business School has the distinction of being the last not allowed to bring portable calculators to exams […]
Statutory training effectiveness questioned
Regulated UK firms are wasting millions of pounds on statutory risk training by failing to ensure that workers put into practice what they have learned in the classroom. Cath Everett reports. Jane Massy, UK partner at the Return on Investment Institute and chief executive of training evaluation consultancy Abdi, warned that many companies operating in […]
Trainers’ Tips: Measuring success
Daviesr4 asked about how best to measure success of a training session for the delegates themselves and was looking for tips on things to try, things to avoid. Here’s what the community said. Observe – don’t test Both Paul Kearns and Nkellingley suggest setting baselines prior to training and then observe the differences in the […]
Return on Expectations: The ultimate demonstration of training value
As the 50th anniversary of The Kirkpatrick evaluation model approaches, Jim Kirkpatrick, PhD and Wendy Kayser Kirkpatrick offer background behind and a preface to the latest Kirkpatrick white paper, The Kirkpatrick Four Levels: A Fresh Look After 50 Years. We have recently unveiled the current, true, comprehensive Kirkpatrick Model that was created 50 years ago […]
Harnessing the power of informal learning
Martin Belton shares new research findings and argues that formal and informal learning should sit side by side, and Web 2.0 learning should be linked to the bottom line – business value. Visit any self respecting learning-focused conference today and you’ll discover agendas packed with tales of magical applications sure to make you an informal […]
Bitesize No. 5 – Calculating the ROI in Training
The reason return on investment (ROI) is so important today is that business leaders are asking tougher questions. What they want to know is how much ‘bang for bucks’ they get out of every pound spent on training. First, let us look at the ROI formula, which is: – ROI = Gross Benefit – […]
