What are your experiences of L&D in retail?

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We've covered it a bit in previous discussions, but seeing as L&D can change so much depending on both org size and industry, I wondered if retail was potentially the most difficult to get engagement from trainees, seeing as the roles are so stressful and seen as quite transient if customer-facing. The fact that many […]

Coffee Briefing: Collective intelligence, independent learning and black box thinking

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You've worked hard enough today – so take five, kick back and catch up on the week's L&D happenings, from opinion to research. Let us know what you think in the comments, and feel free to share what you've enjoyed reading too! Strategy – How to fix our senseless compliance training (E-learning provocateur) – How WD-40 created […]

Training for the trainer via video conference

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Hi all, Would any of you know any training providers that offer train the trainer courses purely via video conferencing?  Or, do any of you have any first-hand experience of offering it in a video-conferencing format?   Hi all,Would any of you know any training providers that offer train the trainer courses purely via video […]

Five things that great teachers believe in

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The desire for quick fixes, and the lure of catchy publication titles has in some ways reduced the process of improving learning for L&D professionals to sets of 'top tricks', snake-oil tools, and the latest innovations in secret sauce. It’s how our practice becomes one of fragmented bricolage rather than scalable and sustainable development. Walking […]

Coffee Briefing: Passives, learning landscapes and why people forget what they learn

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Give yourself a well-earned break and take five to catch up on some highlights of this week's L&D news and opion, which we've helpfully gathered together for you below. Let us know what you've enjoyed reading recently, and tell us what you think in the comments below. Strategy – Why do people resist new technologies? History might […]

Breaking the stigma: why every office needs a Mental Health First Aider

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Depression, anxiety, stress – mental health issues in the workplace are cause for concern for many employers.  According to the HSE stress, depression or anxiety accounted for 9.9 million days lost to work related ill health between 2014/2015. If absenteeism is having an impact on organisations, consider the impact of presenteeism to the organisation’s bottom line […]

4 effective applications of HR analytics for the L&D manager

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The new HRM gold is called HR analytics. However, basing decisions on valuable insights from ‘big data’ has already been growing in mostly larger organizations for years. For HR and more specifically Learning and Development, lots of opportunities still exist, though. How can a L&D manager derive a strategic advantage from HR analytics? After a […]

Going for gold: 8 characteristics for long-term sustainable success

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Professional sport is a success-driven vocation and is often cited as being a good model to work to. Ashridge findings show a number of major characteristics that are required by elite performance coaches to achieve long-term sustainable success. To get more insight, watch the full webinar entitled Mentoring Madness: what can the road to Rio teach […]

Want to empower employees to bridge the digital skills gap? Start at home…

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The UK is facing a much reported shortage of digital skills, which is currently costing the economy an estimated £63bn a year – according to a report by the House of Commons Science and Technology Committee. Yet, while recent Government figures put 12.6 million Britons at risk of being left behind in terms of skills […]

Orientation and training for internationals

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What are the most essential orientation topics for your foreign/English-learning employees? What are the most essential orientation topics for your foreign/English-learning employees?

Soft Skills style secrets: Greta Garbo

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We’ve looked at high profile names for whom the term ‘soft-skills’ could have been penned for but what about those in the limelight who struggle to reconcile the necessary public persona with their natural personality? We take a look at iconic 20s/30s film star Greta Garbo. There are many stars who are immortalised by a […]

Is your business global-ready?

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A ‘global-ready’ business arms itself with employees that possess language skills enabling them to communicate with colleagues and customers from different countries and relate to different cultures. This is a healthy position for a business operating internationally, as well as one planning an international future. The benefits are many and can directly impact the bottom […]

Coffee Briefing: Pinterest, play and Personal Learning Networks

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Make yourself a hot beverage and forget your emails for ten minutes – we've rounded up the week's most interesting L&D news and opinion for your delectation. Let us know what else you've enjoyed reading recently, and tell us what you think of the articvles we've shared in the comments below. Skills – Life as […]

Why soft skills and managerial skills are important across the company

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For many businesses, ensuring your sales and marketing staff are properly trained in soft skills is a high priority.  However, many make the mistake of ignoring this same principle with staff in other areas. This can mean that valuable resource can be lost across the business due to a lack of efficiency, especially in the […]

Coffee Briefing: Recognition, language and the benefits of Slacking

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Have you been keeping up to date with the latest L&D goings-on? Fear not if you've been too busy to scroll through Twitter or your favourites blogs and websites, we've done the hard graft for you! Here are our picks of the weeks news and opinion from across the industry – feel free to let […]

How Mindfulness Enhances Productivity

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The benefits of mindfulness can span many areas of our lives. Those can include heightened awareness, improved efficiency, better task performance and higher productivity, alongside many other professional and personal benefits, such as inner peace and harmony. Too often mindfulness is confused with meditation. However, the two are not the same, although the latter leads […]

5 Vital Negotiation Skills Every Sales Person Needs to Have

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How successful a deal is typically all depends on yourself as a sales person and your skills in negotiation. If a negotiation goes well you could be looking at a lucrative deal that you’re really happy with but, a bad negotiation could lead you to a deal that doesn’t really provide you or your company […]