Ways To Use Your Logo To Brand Your Business

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  Create a logo online for free in minutes with a free logo creator. Choose from hundreds of design templates or upload your own logo idea and create your own custom logo. These websites have many different styles and icons that you can use for your company logo design. You can also add text to […]

Hybrid learning is just learning: Don’t fall for the fad

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I am always struck by our industry’s capacity to create new shiny objects even if they are more fiction than reality! Almost every year a new fad seems to take root in our learning and development community. For example, eight years ago, I saw people earning money by claiming that mobile learning was something new […]

Beware of these customer service training mistakes

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Customer service is the lifeblood of organisations – small, medium or large. One bad experience can make 91% of customers leave the brand without explanation. No wonder, market leaders like Amazon are working towards becoming the most customer-centric company. Delivering a stellar customer experience starts with a customer service training program. A well-designed training program […]

Using Technology to Deliver Further Education

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The Covid pandemic was a digital moment of truth for universities and colleges of Further Education. The vast majority coped brilliantly and adapted with a lot of energy and goodwill. A new whitepaper looks at colleges who tackled the challenges of online learning and moved beyond improvisation to innovation and best practice with a strong link to […]

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