How to prep your apprentice for EPA
Once apprenticeship training ends, learners are tested on their knowledge and skills in the area they have been training. This will demonstrate their ability to do the job they have been training for, and just how well they are able to apply the theory to practical scenarios. This is known as an End Point Assessment, […]
The impact of ai on corporate training
Artificial intelligence (AI) technology is all around us, and it’s shaping the modern world in more ways than most people suspect. Many businesses have started to successfully integrate AI solutions into their own work to great results, and the best part is that we’re barely scratching the surface of what’s possible with this technology. Its […]
Why managers need interview skills training
It’s not just candidates that need to prepare for interviews, the management staff that conduct them also need to receive training in order to maintain professional standards. Ensuring a potential employee is interviewed by a well-trained staff member is of the upmost importance in any company’s hiring process. It is vital that the interviewer asks […]
How To Create A Coaching Culture
Every business professional worth their salt understands how important it is to produce a positive company culture that stresses harmony and productivity. Similarly, any business owner who competently runs their own company understands just how imperative proper worker training and coaching is. Nonetheless, far too many businesses are failing when it comes to combining these […]
Forecasting effort: collecting facts about learning’s impact
In a three-part series, L&D data detective Kevin M. Yates explores how to collect facts, evidence and data for learning’s impact on employee performance and organisational goals. Part two looks at how to assess the amount of effort required for obtaining evidence on the impact of any given learning solution. Collecting facts for the impact […]
What Your New Management Training Is Missing
While employees deal with difficult customers from time to time, it’s a wholly different skill from dealing with difficult employs when they get promoted up the ranks to management. Conflict resolution should form part of management training because it is an essential skill in a manager’s toolkit. CPP found that employees in the US spent […]
How to gain control of your inbox
We’re all guilty of checking our emails first thing in the morning and then reacting to notifications throughout the day. But what would happen if we decided to isolate a few hours a day to read and respond to emails? Work is busy and it’s getting busier. Life is busy too. Especially for those of us with […]
What makes a “good” L&D Training Consultant?
I work for an established UK highstreet financial services provider in their L&D department and I’m researching for a potential upskill plan which will develop our training consultants to a minimum “standard level”. Currently, the quality of material, content and delivery can vary across teams, therefore more consistency is required. So, here are my […]
Why integrity should be at the centre of your value system
Exercising your moral compass at work is an increasingly valuable quality, particularly in this digital age when we never really ‘switch off’ and values are all too easily manipulated. We live in a world of fake news, a world where we can reinvent ourselves online and fabricate our lives however we want to. If you are authentic in your actions and […]
Defining Roles in Project Management Methodology
Many people look at the complete set of role definitions in PRINCE2 and make the mistake of thinking that a role is equal to a person. How could their project possibly fund this many people? But one of the core strengths of the PRINCE2 methodology is its scalability – and nowhere is this more in […]
Why Young Workers Shun On-The-Job Training
In the not-so-distant past, finding a company that would train a worker was the rule, but today it’s the exception. Washington Post notes that in 1979 companies offered as much as 2.5 weeks a year in training to its employees as opposed to 11 hours in today’s business world. While less training may be put […]
Four ways businesses can hardwire learning
Businesses often focus on engaging employees during training, but embedding learning should take centre stage. Find out how the L&D sector can help UK firms hardwire learning. Digital technology has helped revolutionise learning and development. Not only has it brought new delivery methods and ways of engaging staff, such as online video content, webinars and even […]
Why empathy is a must-have skill
Empathy is a tough skill to develop and maintain, particularly in a busy, sometimes stressful workplace setting. But it’s a crucial attribute for ensuring colleagues work well together. Below are three development areas that can help employees to boost their interpersonal skills. Developing skills that are uniquely ‘human’ – such as active listening, caring and nurturing […]
How to up your networking game at L&D events
Networking is a vital skill for all learning & development practitioners. But it can be a daunting effort for even the most socially savvy. Here are some tips on how to get the most out of face-to-face networking events. I run a network for people who are passionate about learning, and my in-company members often […]
Training and Hostage Negotiations – Similar?
Recently, I had the opportunity to hear from some great speakers at Connect, London. One of these was Simon Horton, author of ‘The Leaders Guide to Negotiation’. Simon knows a thing or two about negotiation. He has trained hostage negotiators and he gave us a brief insight into the essential steps followed in those critical […]
Why Cross-Training Employees Is So Important
There are few things more irritating for an employer than being suddenly asked to do a task outside of their job description because of an absence or resignation. Managers may not be able to control how often that happens, but they can make such a scenario for employees easier with cross-training. Regardless of whether you […]
Tips for training your staff on how to use POS
It’s an undisputed fact that many businesses are evolving with the digital era and they are making use of modernized tech solutions to process payments. Most businesses have abolished the use of the traditional cash register system for the use of tablets, smartphones, Ipads, and cloud-based POS. Although almost all your employees may understand how […]
How To Make Training Stick
Every business owner and senior management official understands that training is an instrumental part of attaining success for your company in any industry, but many don’t know where to begin when it comes to equipping their workers with the know-how needed to survive and thrive in the 21st century. Despite the fact that honing the […]
2019: Improved and Faster Learning and Development
The year 2019 looks to be a more dynamic year for learning and development. Modern-day learners can foster their learning experience with a combination of the abundant experimental development process with the help of technologies. We are proceeding to an era of an improved and faster learning and development that can turn a novice into […]
4 Tips To Improve Employee Engagement
Every business manager should understand the importance of employee engagement. As Bamboo HR points out, high employee engagement can result in a multitude of benefits such as better employee retention, better employee brand and thus strong marketing, and a more productive and financially successful workplace. Workshops and consultants all have their grand ideas for how […]
