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Seb Anthony

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TELEPHONE SERVICE TRAINING WITH A DIFFERENCE

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However, my problem is for the session not to come over patronising, but I want them to understand our telephone customers are just as important. Can anyone help with ideas or web sites I could use that will help?
JAYNE BAKER

One Response

  1. See a few weeks ago!
    There was quite a busy correspondance on your topic about 3-4 weeks ago – you should find it somewhere in here!

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Seb Anthony
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