No Image Available

TrainingZone

Read more from TrainingZone

googletag.cmd.push(function() { googletag.display(‘div-gpt-ad-1705321608055-0’); });

Telephone Skills

default-16x9

We're in the process of training all our front line service, telemarketing and technical staff with professional telephone skills. I'm interested to see how other organisations have approached this, particularly call analysis post-training. Obviously I'm happy to share my own insights and experience.


Wendy Gannaway

Newsletter

Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.

Thank you!