We are looking for people to train call centre operators, but are struggling to find people with both these skills as a specialty. Can you help?
Tracey Thake
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We are looking for people to train call centre operators, but are struggling to find people with both these skills as a specialty. Can you help?
Tracey Thake
Leaders need to stop the self-sacrifice cycle
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Unlocking courage
6 Responses
More info please..
I know people but your request is vague.
What operating systems? What networks? Which aspect of cust serv? Inbound or outbound? Sales or other? Is this an IT helpdesk? Which part of the UK? Does it need design of training or simply delivery?
Feel free to contact me offline
markthetrainer@hotmail.com
finding trainers
Hi
there are a number of sites that can help you here:
http://www.trainerbase.co.uk
http://www.find a trainer.co.uk
etc
For me Trainer base is one of the best as you can see the real profile of the trainer, you are not paying a trainer search fee unlike some sites
Hope this helps
Mike
http://www.rapidbi.com/bir
Have you taken part in the 2007 http://www.developthedeveloper.com survey yet?
Call centre
Hi Tracy
I do a fair bit of this, you can get me on info@supremacytraining.com
Arian Associates Ltd
We know we are not directly allowed to offer our services on Training Zone but if you check out our web site you may find what you are looking for and we may be able to help you.
http://www.arian-associates.co.uk
Trainers Needed!
Hi Tracey
I can possibly help if you would like to get in touch? I am a Fellow of the Institute of IT Training and have trained many Support Desk/Help Desk analysts having worked in IT for over 18 years. My web site http://www.PositiveAboutPeople.co.uk will tell you more.
I can help
I specialise in call centre training and would be happy to have an initial chat. Please call me on (0118) 9875683