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Trainer’s Tip: How Much Delivery Should Training Officers Do?


Question Mark
Glenn Bracey replies to Mandy Hetherton’s question about how much training should be delivered by training officers tasked with delivering courses rather than designing or developing them.

If you want to stimulate, create and sustain burnout go for five out of five days. By doing this for any sustained period (in just a few weeks) you will also create presenters with little or no 'spark' and diminishing returns on the quality of there sessions.

In 14 years of experience working with trainers in 28 different industries I have no feedback to suggest that five out of five days is healthy; in fact it’s counter productive. Don't misunderstand this to mean that on odd occasions trainers can't achieve five straight training days; we've all done this, when required.

There are many well known corporates that work to four out of five days; however the success of this ratio depends on critical influences such as:

  • 1. Does the trainer have to travel?

  • 2. What genuine preparation and follow-up time is required?

  • 3. What time is required for the trainer to develop further their skills so the role remains aspirational for them?

  • 4. What time is required for research and development?

  • 6. Does their personal psychometric suit the limitations of the role you are imposing upon them?

My experience tells me that many corporates working to four out of five days completely underestimate the above factors and they still run their trainers to burn-out.

This is because too many decision makers do not factor-in the above influences and make the continuing assumption that training is simply a matter of standing-up and presenting.

Then they wonder why they receive some feedback that the training was something less than inspirational or less than worthwhile.

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How Much Delivery Should Training Officers Do?

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