I have a 2 hour monthly slot to design and deliver "inspirational" training to a group of sales consultants (some of whom are self employed). Does anyone have any "inspirational" material, perhaps acitivities or bite size sessions that could prove useful to "recharge batteries". challenge is some of the group "think they know it all and have heard it all before". Any experiences or reference to materials you could share will be most welcome!
Thanks.
Denise Orford
3 Responses
Sales Consultants
Hi Denise,
have you looked at the following sites for useful info: games, anecdotes, energisers etc..
http://www.businessballs.com
http://www.trainerslibrary.com
http://www.trainerbase.co.uk
Also, I’d be happy to share material I have written and delivered in the area of Sales, please email me at
[email protected]
many thanks
Look at behavioural buying triggers
I find the most inspiring moments on sales trainings is when the sales person recognises that their style may be getting in the way of the sale and that they need to pace the buyer, using their language, speed, tone and particularly pick up on their hot buttons. Using a behavioural tool like Lifo makes this concrete, practical but at the same time expands understanding in an intriguing and psychologically based way. Sales people absolutely love it. At one workshop I ran for a sales team last year by the afternoon they had completely categorised their clients and reorganised who would build relationships with whom, so that they could get rapport more quickly. Great stuff!
Waking up Sales people
Hi Denise
If you really want to give your people a wake up call can I suggest train4change. They use actors to reflect back at delegates/members of staff the type of behaviour they are displaying. Incredibly effective. They have done a lot of work in the rail industry which can be a difficult area when dealing with old and unchanging attitudes. Take a look at http://www.train4change.com
Susan