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Seb Anthony

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Training Service Level Agreement

A Training Service Level Agreement defines performance standards and expectations between training providers and clients. This template helps establish clear commitments regarding delivery timelines, quality metrics, response times, and accountability for training services.
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HI,

I’m looking to develop a more client focused department and was wondering if anyone had an example of a Training SLA that I could use as a template?

Thanks
Chris Doherty

HI,

I'm looking to develop a more client focused department and was wondering if anyone had an example of a Training SLA that I could use as a template?

Thanks
Chris Doherty

2 Responses

  1. Have a look at Learning and Development S/NVQs
    Hi, Chris

    You might get some ideas from looking at the Learning and Development suite of S/NVQs, which are written from a very client-focused angle. This might draw your attention to aspects of service that you could include in your SLA.

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