HI,
I'm looking to develop a more client focused department and was wondering if anyone had an example of a Training SLA that I could use as a template?
Thanks
Chris Doherty
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HI,
I'm looking to develop a more client focused department and was wondering if anyone had an example of a Training SLA that I could use as a template?
Thanks
Chris Doherty
by
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2 Responses
Have a look at Learning and Development S/NVQs
Hi, Chris
You might get some ideas from looking at the Learning and Development suite of S/NVQs, which are written from a very client-focused angle. This might draw your attention to aspects of service that you could include in your SLA.
SLA
Hi Chris,
If you would like to send me your e mail address I can send you a graphical concept of an SLA I used with a previous employer.
Regards
Richard
rich.todd@lmservices.biz