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Seb Anthony

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Training Service Level Agreement

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HI,

I'm looking to develop a more client focused department and was wondering if anyone had an example of a Training SLA that I could use as a template?

Thanks
Chris Doherty

2 Responses

  1. Have a look at Learning and Development S/NVQs
    Hi, Chris

    You might get some ideas from looking at the Learning and Development suite of S/NVQs, which are written from a very client-focused angle. This might draw your attention to aspects of service that you could include in your SLA.

  2. SLA
    Hi Chris,

    If you would like to send me your e mail address I can send you a graphical concept of an SLA I used with a previous employer.

    Regards
    Richard
    [email protected]

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