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Training Speak…

Soft skills training often relies on memorable sayings and quotes, but do these clichés actually change behavior? This post explores why trainers use training speak—from grabbing attention to creating lasting neural pathways—and argues they're worth enduring despite the eye-rolling.
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It’s often said, by professional communications coaches, that “Soft skills are the hardest to learn”, and to an extent, as a play on words, it works… all very Shakespearean in syntax.

But are you getting a little tired of the thousands of little sayings dished out by trainers day in, day out as if you, the potential delegate, are somehow going to change a lifetime’s behaviour pattern, because the facilitator invokes the spirit of Ghandi and utters the immortal phrase, “Be the change you want to see”.

I of course never fall in to the trap of using tired old phrases like, “If you can’t express your idea in a couple of sentences, you don’t fully understand the idea”… Einstein I think, or, “No plan survives the enemy”… some ancient Greek general I think or… an on, and on and on…

 “Miscommunication is the norm”… there, I used another stock phrase from the stock phrase book of training speak; it’s shorthand I picked up several years ago for, "We are mostly crap at communicating no matter how intelligent we are or become."

Why do trainers use ‘sayings’?

·  Because we ‘know’ that most of us have the attention span of goldfish and mostly only retain images and feelings about the topic they were being exposed to?

·      Because it makes us appear worldly-wise?

·      Because it’s the fastest way to create a neural pathway into a delegate’s brain so they can actually retain something from the day?

I think it’s all three…. and plenty more reasons beside.

So all in all; even though I cringe a little every time I hear, “Every journey starts with a single step” I say put up with the training speak because it’s training speak for a reason.

Ants

PS Or is it just me?   

 

It’s often said, by professional communications coaches, that “Soft skills are the hardest to learn”, and to an extent, as a play on words, it works… all very Shakespearean in syntax.

But are you getting a little tired of the thousands of little sayings dished out by trainers day in, day out as if you, the potential delegate, are somehow going to change a lifetime’s behaviour pattern, because the facilitator invokes the spirit of Ghandi and utters the immortal phrase, “Be the change you want to see”.

I of course never fall in to the trap of using tired old phrases like, “If you can’t express your idea in a couple of sentences, you don’t fully understand the idea”… Einstein I think, or, “No plan survives the enemy”… some ancient Greek general I think or… an on, and on and on…

 “Miscommunication is the norm”… there, I used another stock phrase from the stock phrase book of training speak; it’s shorthand I picked up several years ago for, "We are mostly crap at communicating no matter how intelligent we are or become."

Why do trainers use ‘sayings’?

·  Because we ‘know’ that most of us have the attention span of goldfish and mostly only retain images and feelings about the topic they were being exposed to?

·      Because it makes us appear worldly-wise?

·      Because it’s the fastest way to create a neural pathway into a delegate’s brain so they can actually retain something from the day?

I think it’s all three…. and plenty more reasons beside.

So all in all; even though I cringe a little every time I hear, “Every journey starts with a single step” I say put up with the training speak because it’s training speak for a reason.

Ants

PS Or is it just me?   

 

One Response

  1. Great post Anthony

     I am a fan of a well placed quote & image to bring it to life to really spark a debate.

    Personally I prefer to avoid the more well known Ghandi-esque quotations but I do think that they are a great opportunity to present someone else’s strongly held view & find out what the people in the room feel.

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