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Training strategy/service level agreements

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I'm a T&D manager who has been asked to design a training strategy/SLA for another manager's dept. This should clarify roles, expectations and responsibilites to ensure the training needs in his dept are met

I don't know where to start. Anybody got a template or useful tips on structure?

Many thanks
Rachel Billington

2 Responses

  1. Contact details
    if you send me your email address i can let you look at my strategy that i have devised for my division. The content may be slightly different but the structure is fairly generic
    [email protected]

  2. Training Strategy / SLAs
    Hi Rachel, one of the key points for me is to reflect the clients SLAs or measurements whenever possible. I’ve been through this process a number of times in previous jobs and I’m happy to share whatever experiences will be useful. Feel free to drop me a line.

    Best regards,

    Richard

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