No Image Available

Seb Anthony

Read more from Seb Anthony

googletag.cmd.push(function() { googletag.display(‘div-gpt-ad-1705321608055-0’); });

Training strategy/service level agreements


I'm a T&D manager who has been asked to design a training strategy/SLA for another manager's dept. This should clarify roles, expectations and responsibilites to ensure the training needs in his dept are met

I don't know where to start. Anybody got a template or useful tips on structure?

Many thanks
Rachel Billington

2 Responses

  1. Training Strategy / SLAs
    Hi Rachel, one of the key points for me is to reflect the clients SLAs or measurements whenever possible. I’ve been through this process a number of times in previous jobs and I’m happy to share whatever experiences will be useful. Feel free to drop me a line.

    Best regards,



Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.


Thank you!