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Seb Anthony

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Training SuccessMeasurement

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Facilitating and creating generic modules is the easy part. I would welcome the opportunity to read how fellow trainers measure the success of their courses. I regularly receive anecdotal feedback which is great but not measureable. How does a trainer measure their ability to influence KPI's/success?
Cliff Jerred

3 Responses

  1. Evaluate! Evaluate
    I agree it can be very hard to evaluate training, however by looking at the objectives of the training programme this may help to quanitfy it’s success, e.g. if the course run was designed to improve letter writing skills then surely a pre course evaluation would have been done to then be able to cross reference with like establishing current costs of letters, time spent by a person writing a letter, the use of the letter i.e. appropriateness these things can all be measured following the course or training session.

    I pose the question how can we evaluate a training programme or session if we have nothing to compare it to!.

    Good luck
    Elena

  2. Chicken v Egg
    I pose the question how can we evaluate a training programme or session if we have nothing to compare it to!.

    I pose the response if you haven’t identified any data to know why you have instigated the course then you shouldnt have instigated it in the first place. A training needs analysis in the ONLY way to formulate learning objectives. Then make them SMART and you can measure the results before during and after training.

  3. Measuring Training Success
    Cliff
    Any form of measurement apart from the traditional ‘happy sheet’ at the end of the course, has got to be good. The more quantifiable the changes, the better – senior managers will buy into statistics. Have a look at http://www.abctrainingsolutions.biz – free trainer resources. There are a number of ideas in the TNA and Evaluation Tools section. Hope that helps. Happy Days!
    Bryan Edwards

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