How do you decide to cascade business messages via internal communications, and training them out in the business?
How can we help leaders to cut through the noise and provide them with relevant key messages to enable them to be narrators of the business?
When is a training intervention required, and when is it a matter for internal communications.
Ideas...thoughts...the answer....all would be appreciated. Thanks,
One Response
Ask the flowchart
Hi Rob,
Cathy Moore shared a flowchart a while ago to help determine the best solution to a performance problem, e.g. communication or training. You might find it useful: http://blog.cathy-moore.com/2013/05/is-training-really-the-answer-ask-the-flowchart/
Di