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TrainingZONE Insider #34 – Performance Support Not Management


TrainingZONE Insider - Issue 34
Wednesday 1 September 2004

********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******
1 Performance Support Not Management
2 Selection Criteria for Buying in Training
3 Diversity Training
4 Selling an Internal Coaching Service
5 Resources: Training Methods
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ******

Editor's note
More and more, it seems, managers are being encouraged to shift
focus from control, target setting and monitoring output towards
developing the potential of their staff.

TrainingZONE member Peter Hunter has suggested ditching
performance management as a concept in favour of performance
support. This would allow staff to decide what support they
needed and managers to assume the role of staff supporter. Is it
a concept that you believe could or should take off? Have your
say at:

Elsewhere, many seem to share Rob Sheffield's tongue-in-cheek
vision of training in 2010. And perhaps proving that where the US
goes Britain follows, Godfrey Parkin maintains that Rob's
predictions are already the reality across the Atlantic. Join the
debate at:


Claire Savage
Editor, TrainingZONE
mailto:[email protected]

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Any Answers Answered
This week members have shared advice and best practice on:

The pros and cons of balanced score cards.

Selection criteria for buying in training.

How to "sell" an internal coaching service.

Whether to make diversity training compulsory.

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New questions posted on Any Answers include:

Sonia Gupta is looking for examples of training academies.

Sue Nunnan wants you to dredge your memories to help her find a
team-building exercise called "Drips and Pipes".

Darren Gallagher is looking for calibration methodology.

Vivienne Robinson wants suggestions for practical activities to
use on a programme about motivating and coaching staff.

Kate Holloman would like examples of individual training plans.

Share your knowledge on any of the questions posted here or ask
your own question at:

Learn the principles of e-learning courseware design in Academy
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and techniques for implementation at your office. For the course
outline and September, October & November booking information go
or call 01273 733433.

All Training Method documents
Purchasing all training methods documents enables you to access,
use and revisit all TrainingZONE published training methods
materials at any time during the year from initial purchase. By
purchasing this item, you save at least a third off the price of
the individual documents on this topic. All new and updated
resources added during this period will also be accessible. The
pack includes: mentoring diagnostic activity, four-stage
evaluation, evaluation questions and the Training Needs Analysis

Anthony Robbins - Unleash The Power Within
If you do today exactly what you did yesterday then you can
expect tomorrow to be as disappointing as today was or maybe you
could change your life forever. See Anthony Robbins live. Click
below for a special offer for TrainingZONE members:

How Did I Get Here?
Share the benefit of your experience with other members of the
community in our How Did I Get Here section. For more information
about how to get involved please email Dawn-Marie Dart at
[email protected]

New Members
This week TrainingZONE welcomes new members from organisations
including: Lloyds TSB, the AA, Questionmark Computing, Cable &
Wireless, the Fire Service, Careconnect, Xerox, Eurostar and

Job Alert
If you would like to see your company's vacancy here call Nick
Lewis on 0117 915 8641.

Course / Event: The Executive Coach Training 2004
Vendor Name: Coaching & Communication Centre
Price: Self-financing - 2995 + VAT Corporate rate - 3995 + VAT
Type of Course: Open training course or seminar
Dates: 23rd October 2004 - 12th June 2005
Duration: 9 Months
Short Description: Train to be an executive coach in 2004

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Copyright (c) 2004 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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