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TrainingZONE Newswire - Issue 358
16 May 2005
https://www.trainingzone.co.uk
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*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
1. Feature: Speaking their Language
2. Get the Idea: The Brainstorm
3. Parkin Space: We Can Learn from Google
4. 360-Degree Profiling - Is it Still Effective?
5. Demand for leadership development doubles
*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
Editor's note
=============
As yet another survey suggests this week, management development
is the training priority for 2005. But while the benefits of
developing lower and middle managers may be obvious to the
business and the staff in question, what about those at the top
of the management tree? How do you persuade a CEO to undertake
development? This week Simon Court explores the benefits of a
business, organisation and management review, which he says can
lead top executives into a whole new level of understanding when
it comes to training and development.
https://www.trainingzone.co.uk/item/140813/680/608/626
Regards
Claire Savage
Editor, TrainingZONE
mailto:[email protected]
Fast Track To Business Excellence from BBC Worldwide
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Click on the link to receive 5-pounds off the set:
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News and features
=================
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:
https://www.trainingzone.co.uk/news/home.html
Feature: Speaking their Language
---------------------------------
Simon Court explains the seven steps of a business, organisation
and management review to assess the need for management
development within your company.
https://www.trainingzone.co.uk/item/140813/680/608/626
The Big Idea: The Brainstorm
-------------------------------
So common and so misused, in the first of this new series on
innovation tools, Brian Campbell explains how to brainstorm
effectively.
https://www.trainingzone.co.uk/item/140331/680/608/626
Parkin Space: We can Learn from Google
----------------------------------------
Google has shown that information on demand can be a multi-
billion dollar business, but what are the implications for that
other knowledge industry - training?
https://www.trainingzone.co.uk/item/140927/680/608/626
360-Degree Profiling - Is it Still Effective?
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Is it the tool or the way it's used? Alan Rands looks at why
360-degree profiles don't always deliver the results they
promise.
https://www.trainingzone.co.uk/item/140702/680/608/626
Management Extra
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All the best management thinking in one package.
Fuse key ideas with applied activities to help managers examine
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Access Free Resources Here:
* Pre-prepared training plans, field tested to save you time
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* Facilitator's Guide
https://www.trainingzone.co.uk/adredirect/elsevier.html
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Demand for Leadership Development Doubles
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Survey of visitors to this year's HRD Exhibition finds the
importance placed on leadership development has doubled in the
last year.
https://www.trainingzone.co.uk/item/141007/680/608/626
CIPD Cites Challenges of Managing Diversity
--------------------------------------------
Ignoring diversity can reduce productivity and performance, but
badly managed efforts to introduce diversity could equally
undermine business performance.
https://www.trainingzone.co.uk/item/141040/680/608/626
Customers - Not Managers - Key to Motivation
---------------------------------------------
Interaction with a customer is the primary generator of an
individual's energy at work, according to this study by MBA
students.
https://www.trainingzone.co.uk/item/140970/680/608/626
Warehouse Clearance Sale
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Offer ends 31st May 2005
Click on the link for more information
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Community
=========
Resources: Customer Service Documents
-------------------------------------
An indispensable selection of materials, which includes:
Diagnostic questions around customer service
Customer service slideshows
Building Long-Term Customer Focus Handbook
Customer service training course
https://www.trainingzone.co.uk/doc/1497
Browse all documents in the TrainingZONE Library:
https://www.trainingzone.co.uk/ppv
Any Answers
-----------
Catch-up with the latest questions being asked by the
community:
https://www.trainingzone.co.uk/anyanswers/index.html
After 20 years in Australia, Celia Rice is contemplating coming
back to the UK, but wonders if her qualifications and experience
will be recognised here?
https://www.trainingzone.co.uk/item/141031/728/608/626
Gary Hosey needs some self-study suggestions to help a manager
understand women.
https://www.trainingzone.co.uk/item/140880/728/608/626
Maria Humphreys has her CTP but needs some tips on how to get
the corresponding experience to make her employable.
https://www.trainingzone.co.uk/item/140820/728/608/626
Trust the Best - materials for training providers
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Help managers develop the skills they need to get themselves and
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* Introductory Certificates - Team Leading Level 2 and
Management Level 3
* Introductory and Full Diploma in Management Level 4
Chartered Management Institute and ILM qualifications. FREE
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Click here for details
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https://www.trainingzone.co.uk ISSN 1474-2225
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