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TrainingZONE Newswire #363 – The positive approach to team development

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TrainingZONE Newswire - Issue 363
20 June 2005
https://www.trainingzone.co.uk
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*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
1. Feature: A Positive Approach to Team Development
2. Parkin Space: The Culture of Workflow Learning
3. How to Choose a Training Provider
4. The Big Idea: How to Improve Brainstorming Sessions
5. Skills Shortages Increase Need for Training
*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***

Editor's note
=============
So often training departments are called upon when a team is in
trouble and the approach is: "Here's the problem, how can we fix
it?" This week Barry Bailey explains the Appreciative Inquiry
approach - a method that focuses on the positive to get to the
core of team beliefs and improve performance. Find out more at:
https://www.trainingzone.co.uk/item/142335/680/608/626

Regards

Claire Savage
Editor, TrainingZONE
mailto:[email protected]


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News and features
=================
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:
https://www.trainingzone.co.uk/news/home.html

Feature: The Three Elements of Successful Team Development
------------------------------------------------------------
Focus on the positive and your team will reap the rewards. Barry
Bailey explores the Appreciative Inquiry approach for team
development.
https://www.trainingzone.co.uk/item/142335/680/608/626

Parkin Space: The Culture of Workflow Learning
-------------------------------------------------
Building on last week's column on the workflow learning taking
place at IBM, Godfrey Parking delves deeper into this
controversial method of learning and development.
https://www.trainingzone.co.uk/item/142289/680/608/626

The Way I See It... How to Choose a Training Provider
------------------------------------------------------
Mike Gardner offers some advice on how to cut through the
bewildering array of training providers out there to choose the
one that's right for your organisation.
https://www.trainingzone.co.uk/item/142225/680/608/626


Thunderbird: New ONLINE International Business Certificates
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---------------------------------------------------------------/


The Big Idea: How to Improve Brainstorming Sessions
------------------------------------------------------
In the second instalment in this series, Brian Campbell looks at
ways to improve the efficiency of brainstorming sessions.
https://www.trainingzone.co.uk/item/142115/680/608/626

Skills Shortages Increase Need for Training
--------------------------------------------
A CIPD study shows employers are recruiting less experienced
staff and training on the job due to skills shortages.
https://www.trainingzone.co.uk/item/142293/680/608/626

IT Skills Plan to Close UK productivity Gap
--------------------------------------------
An industry-backed plan action plan for IT skills is planned to
wipe billions off the UK's the productivity gap with France,
Germany and the USA.
https://www.trainingzone.co.uk/item/142158/680/608/626

New Body to Boost Migrant Skills
--------------------------------
A new partnership - Progress GB - has been launched to help
employers overcome skill shortages and migrants develop and
adapt their skills for the UK labour market.
https://www.trainingzone.co.uk/item/142268/680/608/626

Study to Analyse Effectiveness of On-line Learning
-----------------------------------------------------
NIACE conducts research into the effectiveness of online
learning.
https://www.trainingzone.co.uk/item/142100/680/608/626


Community
=========
Resources: Customer Service Documents
-------------------------------------
An indispensable selection of materials, which includes:
Diagnostic questions around customer service
Customer service slideshows
Building Long-Term Customer Focus Handbook
Customer service training course
https://www.trainingzone.co.uk/doc/1497

Browse all documents in the TrainingZONE Library:
https://www.trainingzone.co.uk/ppv


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---------------------------------------------------------------/


Any Answers
-----------
Catch-up with the latest questions being asked by the
community:
https://www.trainingzone.co.uk/anyanswers/index.html

Pam Sneddon is looking to revamp her company induction and would
like to hear what works in your organisation.
https://www.trainingzone.co.uk/item/142285/728/608/626

What are the top three questions for presenters? Fiona Wheal is
waiting for your answers.
https://www.trainingzone.co.uk/item/142230/728/608/626

Are delegates beating a path to your door? Pete McOnie wants to
know how you do it.
https://www.trainingzone.co.uk/item/142176/728/608/626


"Towards a more skilled workforce"
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Edexcel, one of the UK's leading awarding bodies is organising a
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Click on the link to reserve a place:
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---------------------------------------------------------------/

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Copyright (c) 2005 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes
as long as attribution is given.

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TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 3344 Fax:+44 (0)117 915 9630
https://www.trainingzone.co.uk ISSN 1474-2225
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