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Seb Anthony

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I have to run a brief session on the development of trust in a team. Does anyone have any theories or models they could suggest that may be helpful? Trust obviously takes a long time to develop and be earned, and then can be lost very quickly. I plan to get the group to focus on those things that in their minds will generate and those that would destroy trust. Then use this as a basis for a working contact. I am looking for theory / models to support the session.

phil morgan

9 Responses

  1. Trust Bank Accounts, World Views and the Trust Equation
    In our blended learning programme on Leadership and Teamwork, we combine a short online learning module with a 50 minute classroom session that covers:

    * The concept of trust “bank accounts”

    * Individuals’ so-called “world views”

    * The trust equation

    Together these concepts reflect the idea that trust is hard gained, but easily lost.

  2. Team, management and leadership development

    About your request on trust, I have a good experiential exercise which I’m happy to share with you. Contact me if you’re interested.

    Rob Sheffield

  3. Trust
    Some years ago a Sheppard Moscow consultant appointed me to develop research on trust and love within organisations. They found my report on Pyshcological Influences Affecting Managerial Success very interesting. I have since developed this work to consider a variety of issues affecting women and men in management. I was particularly pleased to develop a transferable model for these different frameworks which I was then able to use in a variety of organisational settings. I went on to present my work to British Psychological Society and British & East European Psychological Group. I would be happy to send you a summary if you think it will help. My email address is

    Kind regards
    Wendy Stern

  4. Information on ‘Trust’
    Hi Phil

    I came across an article about ‘Trust’ at
    You do have to register and registration and downloading of the article are free. Although it looks at trust from a different perspective than you require, there may be some information that you can use.
    Another useful resource is a book called ‘Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization’ by Dennis S. Reina and Michelle L. Reina. This text explores the concept of trust: the successes when it exists, the problems when it doesn’t, and the pain when it is betrayed.
    Hope this helps.


  5. Trust
    Phil i have found the Trust Triangle within the Inner Game of Work book very effective at giving teams and insight into why trust is a key element within an team and how you can reach that goal.

  6. Team Trust Development
    I’d suggest one model you can utilise is the JoHari Window. This is a model for communication but for me you cannot engender trust without open and constructive communication. Happy to talk about JoHari and it’s applications and I can be contacted on 0151 600 4295

  7. Trust exercises
    Sorry not topost these sooner.
    I use a wide range of trust exercises within what i do but some simple ones would be:
    ‘Guide Dog’ – pair up and one closes their eyes whilst the other guides them round the room – you can set out obstacles if you want but if all the pairs work together there will be natural, moving obstacles.
    Falling exercises:
    Make sure that you have 6 people in each group and ensure that they are all of a comprable size, weight and strength (mix up male and female Participants) so that any big people are supported by big people. Then one stand in the middle and the others place both their hands on him/her and gently pass him/her round the group (all supporters maintaining contact at all times). This process can be exaggerated so that the person in the middle is actually off-balance at some point but being totally supported.
    There are variations to these but it would be a 2000 word essay.
    The point is that you can discuss implications of how trust is demonstrated and lost through these exercises – people loosing touch, making jokes that increase anxiety (even marginally), etc.
    Hope this helps.


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