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Video: Professor Cialdini turns his persuasive skills to training

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Master of persuasion Professor Robert Cialdini discusses why UK businesses need to improve skills training.

Prof Cialdini, author of Influence: The Psychology of Persuasion, says that businesses that continue to invest in training during recession fare better during the downturn and eventual upswing.

Master of persuasion Professor Robert Cialdini discusses why UK businesses need to improve skills training.

Prof Cialdini, author of Influence: The Psychology of Persuasion, says that businesses that continue to invest in training during recession fare better during the downturn and eventual upswing.