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Seb Anthony

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Video Training

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I am trying to get hold of as much Customer Service Training material as possible in order to put together a reference libary for Team Leaders and Coaches. I have searched the net for any freebies with regards to Customer Service Videos, but to no avail. Areas I am looking for are, DPA, DDA, H&S, Team Working, Time Managment, Assertive Handling, Performance Managment, Appraisals.
Has anyone come across any material that I can get my hands on.

With my kindest regards

Rob Jagger

P.S.
Merry Christmas to all of you
rob jagger

One Response

  1. working styles
    I have had a similar search with no joy, however, came across a useful free download regarding working styles. Why not check it out. It went down well in the team training days I ran.

    http://www.adinternational.com

    wishing you well,

    Ria Purfield-Clark

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