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What do I need to consider when sourcing e-commerce training for Senior Executives/Managers/Directors?


I am a Training Officer for a large firm that is moving into e-commerce as part of it's strategic plan. Our Training department know little/nothing about e-commerce but want to contribute and assist in moving the business in that direction. I'll be glad of any help or advice about who and where to develop my knowledge and that of the Senior Mgt within the business. What will it mean for a fairly traditional co. moving in that direction? How will it affect our structure and business? These are just a few of the questions that the business (like every other) is asking.

Have you been there, done that? If so, I'd like to hear from you.

Andrew Reid

3 Responses

  1. happy to talk about this.
    Metis and the group to which it belongs have a lot of experience with establishing e-commerce sites and web sites/training in general. Happy to talk if to see if we can be of assistance.0161 875 0100.

  2. Quick note on e-commerce
    I was advised this morning to pick up a copy of the April issue of PC Magazine, that it contains a review and summary of e-commerce, good sites & experiences; bad sites & bad experiences. It may also provide you with alternatives. I would also suggest, as it is already quite big in the USA, that you try to find a similar US business, and benchmark with them. They should be able to share their experiences with you, and you just need to translate it for the British!

  3. Ecommerce: ways forward
    Hi Andrew
    I am a consultant for the new company, Internet Handbooks based in Plymouth. They have an excellent book called Marketing on the Internet, which although it has sold out in the warehouse,may be available in a bookshop in your area.
    The book will be re-editioned in August and will sell like hot cakes, so do get your order in now.
    It seems to me that the essential point is to move the people concerned to realise the potential changes to your business. I suggest that you stress the positive benefits to them, eg a worldwide market, direct contact with clients etc. This point is vital, successful companies of the future will build one to one personal relationships with their end-user clients and will mean to keep them.
    Graham Lawler
    aka ‘ Mr Educator’ on Radio


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