This is the rallying cry according to a recent survey by the Society of Human Resource Management (SHRM) which is highlighted in this article on HR.BLR.Com; too much of the training is focused on the how to complete the form and follow the process rather than the in the skills required to hold constructive conversations.
Much of it chimes with our own view around the concept of ‘Meaningful Conversations’ and in particular our recent webinar on Performance Appraisals.
A checklist of what will help Line Managers ensure Performance Management conversations go well includes such things as regular feedback, evidence gathering, and developing a relationship with team members that allows for honest and open discussion about performance.
Inform Line Managers around the form & process; train Line Managers around the skills required to hold conversations with purpose and which preserve trust.
John
