We are designing a training course for a team to observe and make decisions at recruitment assessment centres which will include an interview, role play and group exercise. Does any know of any literature or web site that gives guidance on the do's and don'ts of being an effective assessor. I know must of the information is in the behavioural indicators but does anyone know of any other supporting information which would give guidance to newly trained assessors?
Janet Cowell
Resourcing Matters Limited
www.resourcingmatters.com
Janet Cowell
2 Responses
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I was an assessor on an ‘open recruitment’ day once. There were about 9 or 10 people to watch and about 6 or so assessors. We were positioned around the room and were given specific people to watch. Sometimes assessors watched the same delegate so that it was objective. We went from a specific checklist of things to look for (the essential and desirable skills required for the role in question i.e. leadership skills, team player etc) and listed the facts of what we had seen, not our opinions.
We would then get together at the end of the day and compare notes and discuss our findings.
Don’t forget good old NVQs
If you’re looking for some generic guidance, one starting point could be the NVQ framework for assessment and verification. This has stood the test of time (more than 10 years now).
During the working parties to formulate the standards, we tried to ensure that they would be completely generic. If you can get through the rather cumbersome language, you’ll find the detailed performance criteria provide a clear set of skill and behavioural requirements for assessors.
John Driscoll
http://www.dovenest.co.uk