2 Responses

1. Fraud awareness
   Hi Sarah

   I’ve (reluctantly) been involved in this.

   First thing I found was that neither me, nor the recipients were interested in the dry FSA principles etc. So I made the training notes quite theoretical but the workshop centred around identifying where the principles related to their jobs.

   First thing we did was break in to two groups with a piece of flip chart paper and done a mind map of “What does fraud mean to us” I then asks lots of questions about their job and how they could be touched by fraud, we also drew up process maps and customer journeys to make it even more relevent. Theory didn’t really play much of a part

   It worked, but we were installing a compliance culture in the day job rather than trying to make participants into experts so I suppose it depends what you are looking to achieve.

   If its practical application you are looking for then this was a good way forward, if something else then possibly not

   Hope this helps

   Rich
   http://www.supremacytraining.com

2. Occupational fraud & abuse
   If you want a sample fraud policy, you can contact me at the following address
   info@fraudstop.org.uk or indeed any industry specific info within the realms of occupational fraud.