Ii am in the process of carrying out a TNA within the business looking at Fraud Awareness. Have any of you carried out anything similar, or developed and delivered a solution that you would be willing to share with me and others. Especially interested in how you "delivered" the awareness
Thanks Sarah
Sarah Money
2 Responses
Fraud awareness
Hi Sarah
I’ve (reluctantly) been involved in this.
First thing I found was that neither me, nor the recipients were interested in the dry FSA principles etc. So I made the training notes quite theoretical but the workshop centred around identifying where the principles related to their jobs.
First thing we did was break in to two groups with a piece of flip chart paper and done a mind map of “What does fraud mean to us” I then asks lots of questions about their job and how they could be touched by fraud, we also drew up process maps and customer journeys to make it even more relevent. Theory didn’t really play much of a part
It worked, but we were installing a compliance culture in the day job rather than trying to make participants into experts so I suppose it depends what you are looking to achieve.
If its practical application you are looking for then this was a good way forward, if something else then possibly not
Hope this helps
Rich
http://www.supremacytraining.com
Occupational fraud & abuse
If you want a sample fraud policy, you can contact me at the following address
[email protected] or indeed any industry specific info within the realms of occupational fraud.